Computer Systems Analyst (Assessor)
Shelby County, TNPosition Summary Works independently or in charge of lead capacity to be responsible for assessing hardware/software needs and configuration systems installing and modifications quality control and assurance of data and testing and debugging new and ongoing programs and operating systems. Range of responsibility includes all personal computers as well as all minicomputers at the divisional or office of the elected official level with GIS functionality. Pay Grade: 54 Salary Commensurate with Experience and Education Minimum Qualifications Four (4) years’ experience in data analysis, systems administration, cadastral mapping, hardware and software maintenance and application development and programming; AND Bachelor’s degree from an accredited college or university in computer science, geographic information systems, geography, civil engineering or a closely related field; OR An equivalent combination of related education and/or experience. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED. Duties and Responsibilities Analyzes and defines the current and future microcomputer hardware and software needs of the organization, including the evaluation, installation, testing, and debugging of hardware and software. Coordinates the acquisition and installation of all microcomputers and Local Area Networks (LANs) in the department. Formulates logical statements of business problems and devises procedures for solution through systems utilization. Serves as technical resource on data processing systems to all units of the operation within the organization. Acts as liaison with vendors to plan microcomputer hardware/software needs and to resolve problems. Acts as liaison with other departments coordinating shared GIS information. Prepares a variety of reports and correspondence relating to data systems assessments, recommendations, and resolution of operating problems. Monitors employee progress and program effectiveness while organizing and conducting training in specialized PC applications, evaluating needs, and recommending external training as necessary. Manages data system applications for mainframe and personal computer systems, including database management, Windows, backup, restore, diagnostic utilities, and network operating systems. Formulates and defines specifications for complex operating software programming applications or modifies and maintains complex existing applications. Supervises, trains, and evaluates Computer Systems Technician, Office Systems Technician, and/or other employees of a lesser classification, if needed. Establishes and maintains documentation and procedures of in-house techniques in the form of a user’s manual. Performs other related duties as assigned or directed. KSAs Knowledge of ARCGIS 10.3 or higher. Knowledge of Microsoft operating systems. Knowledge of Oracle database applications and Microsoft SQL. Skilled in visual basic application development. Knowledge of GIS as related to cadastral mapping and assessor information systems; feature classes; conversion of coordinate systems; and import/export datasets. Ability to maintain short-term and long-term plans for technical programs. Knowledge of applications system analysis/programming activities for microcomputers. Knowledge of latest hardware/software technologies and their application in a departmental data processing environment. Knowledge of hardware/software interfacing products. Ability to formulate logical statements of business and devise methods to resolve them. Ability to communicate orally and in writing technical and no technical information for users; management and vendors. Ability to perform comprehensive planning; feasibility studies and technical report writing. Ability to develop and implement revisions to data system programs to meet the needs of the organization. Ability to develop and maintain long-term plans for software and hardware requirements for single and multi-user database. Ability to inter…