Communications Officer/Dispatcher (PT)

SUMMARY OBJECTIVE The purpose of this position is to be responsible for emergency and non-emergency radio, phone, and person-to-person communications with police staff and civilians. Employees also perform various clerical tasks. This job works under close supervision according to set procedures. ESSENTIAL FUNCTIONS The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Receives emergency and non-emergency phone calls and dispatches response personnel. Receives initial information from walk-in complainants and either handles it directly or serves as a conduit to the appropriate police personnel. Performs telephone/switchboard duties by receiving and routing calls to the Police Department. Provides general, non-emergency information to callers. Relays requests and/or instructions from Police emergency response units and coordinates responses to requests from other agencies and departments emergency response units. Records calls and complaints received and refers unusual calls to a patrol supervisor Performs various clerical functions such as receiving criminal bonds, and issuing receipts, maintaining police docket records, prisoner booking/transfer/release paperwork, etc. Performs related work as assigned. MINIMUM EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: High School Graduation or GED equivalent. Some clerical or administrative support, customer service or related experience or an equivalent combination of education, training and experience. PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT): Unavoidable hazards refer to job conditions that may lead to injury or health hazards even though precautions have been taken. None. SPECIAL CERTIFICATIONS AND LICENSES: Must possess and maintain a valid state driver’s license with an acceptable driving history. Must possess or have the ability to obtain NCIC certification from the South Carolina Law Enforcement Division. AMERICANS WITH DISABILITIES ACT COMPLIANCE The Town of Surfside Beach is an Equal Opportunity Employer. ADA requires the Town to provide reasonable accommodation to qualified people with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSE May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the Town. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures, and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Disclaimer: This job description is not an employment agreement or contract. The duties, skills, and requirements outlined in this document represent what is required to perform the essential job functions of this position; however, this document is not to be considered all-inclusive and may be amended at any time at the discretion of the Town Administrator and with the approval of Town Council. Benefits: 401(k) 457(b) Employee assistance program Retirement…

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