Communications Officer/Dispatcher

Wiregrass E911 is seeking dependable, detail-oriented individuals to serve as Communications Officers. The dispatch center serves both Long and McIntosh Counties. Communications Officers receive and process 911 and non-emergency calls and dispatch the appropriate police, fire, and Emergency Medical Services (EMS) agencies by radio. Email deanna.wright@mcintoshcounty-ga.gov to receive an application. Posting closes Wednesday, November 11, 2026. Applications must be submitted prior to the deadline to be considered. Essential Duties and Responsibilities Answer, screen, and process emergency and non-emergency calls. Obtain accurate information, including incident location, nature of the call, and other details needed for an appropriate response. Enter and update call information in the Computer Aided Dispatch (CAD) system. Dispatch police, fire, and EMS personnel by radio and relay pertinent information. Monitor and document radio traffic, track responding units, and maintain accurate incident records. Communicate clearly and calmly with callers, emergency responders, and other agencies. Follow established procedures and maintain the confidentiality of sensitive information. Minimum Requirements At least 18 years of age. Legally authorized to work in the United States. No criminal convictions. High School Diploma or GED Required Skills and Abilities Typing proficiency and computer experience are required. Ability to accurately enter information while listening and communicating. Strong listening, verbal communication, and organizational skills. Ability to prioritize tasks, manage multiple responsibilities, and remain calm under pressure. Ability to work effectively as part of a team and exercise sound judgment. Work Environment and Schedule Wiregrass E911 operates 24 hours a day, seven days a week. This position requires shift work, including nights, weekends, and holidays. Day shift and Night shift rotate monthly. Pay is weekly with a 36 hour work week, then a 48 hour work week. Schedule: Work: Tuesday, Wednesday Off: Thursday, Friday Work: Saturday, Sunday, Monday then Off: Tuesday, Wednesday Work: Thursday, Friday Off: Saturday, Sunday, Monday Experience and Training Prior dispatch experience is not required. Wiregrass E911 provides on-the-job training to help new employees develop the knowledge and skills needed to perform their duties confidently and efficiently. Required Certifications and Pay Individuals hired must obtain NCIC/GCIC certification, CPR/AED certification, and Certified Communications Officer certification. Communications Officer certification requires travel to Forsyth, Georgia, for one week of training. Upon obtaining the required certifications, pay increases to $20.74 per hour . Pay: $19.75 per hour Expected hours: 36.0 – 48.0 per week Benefits: 457(b) Dental insurance Flexible spending account Health insurance Life insurance On-the-job training Paid time off Retirement plan Vision insurance Work Location: In person

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