Communications Dispatcher II (2 positions)

POSITION TITLE: Communications Dispatcher II AGENCY: University of Massachusetts Dartmouth SALARY: Grade 13 General Statement Of Duties And Responsibilities Transmits messages from a radio communications base station; monitors various radio frequencies; operates radio transmitting and receiving equipment; maintains records and logs of messages; searches files to obtain information; coordinates radio communications; and performs related work as required. The basic purpose of this position is to transmit messages over a fixed radio based station system to and from mobile and fixed units in accordance with rules and regulations of the Federal Communications Commission. Supervision Received Receives direct supervision from other employees of higher grade who provide instructions, assign work and review performance through conferences and reports for effectiveness and compliance with procedures and applicable rules and regulations. DIRECT REPORTING STAFF: N/A Detailed Statement Of Duties And Responsibilities Transmits messages from a radio communications base station in accordance with the rules and regulations of the Federal Communications Commission. Monitors various radio frequencies to receive, evaluate and forward information. Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units. Maintains records and logs of information such as all messages received and transmitted, weather conditions and individuals or authorities to contact in emergency situations. Searches files to obtain information in response to inquiries. Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices. Checks operating condition of equipment and reports malfunctions to proper authority. Observes, through a closed circuit television system, traffic movements and conditions such as accidents, fires and other hazards affecting traffic in tunnels and on highways or other related structures in order to monitor traffic flow. Monitors and records the operation of pumps, exhaust fans, carbon monoxide detection systems and related components and operates or makes minor manual adjustments to these systems as needed to maintain adequate ventilation in tunnels. Operates lane control devices, related traffic signals, videotape equipment and/ or public address systems; checks proper operation of lighting, signals and other devices as required in order to improve traffic flow. Maintains inventory of available snow/ice removal resources by recording assignments of workers and equipment and quantities of materials used. Operates teletype equipment to receive and transmit messages. Oversees and monitors communications activities in order to ensure compliance with governing laws, rules and regulations. Provides on-the-job training to employees. Maintains employee records to ensure compliance with agency requirements. Prepares employee work schedules to insure adequate communications. Performs other duties as assigned. Qualifications Required At Hire Ability to use proper English grammar, punctuation and spelling. Ability to read, write and comprehend the English language. Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities. Ability to speak clearly and distinctly. Ability to communicate effectively in oral expression. Ability to give oral instructions in a precise, understandable manner. Ability to follow written and oral instructions. Ability to work accurately with names, numbers, codes and/or symbols. Ability to gather information through questioning individuals and by examining records and documents. Ability to assemble items of information in accordance with established procedures. Ability to maintain accurate records. Ability to establish and maintain harmonious working relatio…

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