Commercial Loan Operations Assistant (LOA)

Are you ready to make a significant impact in the Commercial Lending process?  United Community is in search of a motivated and detail-oriented Commercial LOA to join our team. In this role, you will collaborate with Commercial Relationship Managers (CRMs) and Commercial Loan Closers to support both new and existing customers, ensuring a seamless credit facilitation process.

• Provide sales and administrative support to CRMs and other partners
• Assist in loan production by collecting, ordering, and tracking necessary information for risk assessment and underwriting
• Prepare written communications on behalf of CRMs, such as commitment letters, term sheets, and thank you notes
• Monitor reporting and identify necessary actions for maturities, auto-renew letters of credit, insurance, and real estate taxes
• Provide exceptional services and respond to internal and external customer requests
• Collaborate with CRMs, Commercial Loan Closers, Underwriters, Doc Prep, and/or outside counsel on loan closings

• Minimum of 2 years of experience in credit operations, loan servicing, or customer support within the financial services industry
• Strong interpersonal skills with clear and professional verbal and written communication skills
• Solid understanding of federal and state banking regulations and compliance standards
• Exceptional attention to detail and analytical thinking with a proactive approach to problem solving
• Ability to manage multiple priorities independently while maintaining accuracy and meeting deadlines
• PREFERRED:  Hands-on experience with commercial loan documentation, processing, or servicing

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

• Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.