Commercial Loan Fulfillment Team Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Commercial Loan Fulfillment Team Manager leads a team of loan fulfillment specialists while providing oversight and guidance as it relates to closing commercial loan fulfillment requirements. Primary Responsibilities Provides oversight and expertise for items related to credit and loan documentation policies, closing due diligence, regulatory (including BSA/AML, Beneficial Ownership, OFAC, Flood Regulations), loan documentation and systems used within the department Resolves escalated or complex issues as necessary Ensures staff is properly trained and adheres to policy and procedures Serves as a primary contact for business partners regarding questions, issues or concerns with team performance or transactional issues Contributes to process improvement and risk management strategies Manages the day-to-day production and scheduling of their respective team Provides coaching and support to staff, including facilitating regular team meetings and coaching sessions for associate development Performs general management duties, exercising usual authority concerning staffing, performance reviews, promotions, and terminations Manages team performance metrics but not limited to production, capacity, quality assurance, document exceptions, etc. May routinely participate in pipeline calls This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor’s degree in a related field and five (5) years of loan fulfillment, loan processing or related work experience Or High School Diploma or GED and nine (9) years of loan fulfillment, loan processing or related experience Knowledge of commercial credit, regulatory (including BSA/AML, Beneficial Ownership, OFAC, Flood Regulations) and loan documentation policies Preferences Banking and leadership experience Experience managing or supervising a team Skills and Competencies Ability to solve complex customer problems Excellent time management skills Excellent verbal and written communication skills Leads by example Proficient in Microsoft Excel and Word Self-motivated Strong attention to detail Strong interpersonal skills Strong understanding of applications, bank operating systems, and programs utilized in the loan fulfillment process Strong work ethic and responds with a sense of urgency Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Ma…

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