Commercial HVAC Service Dispatcher
Evolution Mechanical IncCommercial HVAC Service Dispatcher The person who keeps 23 years of promises running on time. Evolution Mechanical, Inc. Corona, CA 92878 (on-site) $25 to $30/hr + incentive pay | Full-time | Hourly | Monday to Friday, 8 AM to 5 PM, some nights and weekends Who We Are Evolution Mechanical is a commercial HVAC company serving medical offices, industrial facilities, retail centers and property managers across Southern California. Matt Murray founded it in 2003, and it has had one private owner ever since. No private equity, no outside investors, and nobody to answer to except the clients we serve and the team we've built. That independence is intentional. Decisions here get made for our people and our clients, not for a quarterly report. We don't hire people to fill seats. We bring people in to grow and get challenged. That's why we run a federally registered in-house training program: we believe the best version of this trade is one where the people doing the work understand it at the deepest level. You won't find a revolving door here. People stay because the work they do gets seen, their growth gets backed, and the culture doesn't change based on whoever bought the company last year. Evolution Mechanical was built by tradespeople, for tradespeople, and it will stay that way. What We're Building We promote from within, because the best leaders are the ones who've lived the operation. We've watched people grow from seats like this one into bigger roles, and we're building the structure to make it happen again and again. Every schedule you hold together helps build a company that keeps growing from within. How We Operate Five standards run this company. They aren't posters on a wall. They're how we hold each other accountable every day. Straight Talk. We tell clients and each other what's really going on, early, even when it's not what they want to hear. Raise the Bar. We hold a high standard on every call and get a little sharper every week. Keep Your Word. If we commit to an arrival window, a callback or a fix, we deliver it. Here for a Reason. We know why this work matters to the buildings we serve, and we show up like it does. Treat People Right. Clients and teammates get respect, patience and a fast answer. Why Top Performers Choose Evolution Mechanical Stability Without Strings. One owner since 2003 and no outside investors. You won't wake up to new owners or a new culture next year. Leadership You Grow Into. For the right person, this seat leads into leadership, commercial sales or account management. If you'd rather master the desk for the long haul, that's a respected path here too. Training That Actually Matters. You learn the business from the inside out, backed by a formal training program instead of guesswork. The Role The dispatcher isn't behind the scenes. The dispatcher is the operation. You hear the urgency in a client's voice and turn it into a technician on-site with the right parts, the right skills and the right arrival window. In commercial HVAC, downtime is measured in dollars, reputation and sometimes safety. Run this seat well and clients renew, technicians stay productive, and the whole company moves. What You'll Do Build and run the daily dispatch schedule for our commercial service technicians, adjusting as priorities shift Book return trips when parts arrive, and update clients before they have to ask Own the on-call schedule so coverage has no gaps Update the customer database after every touchpoint so it stays accurate Keep managers, technicians and clients on the same page Send accurate preventative maintenance agreement billing data to accounting on schedule Prepare service invoices and technician timecards accurately, without being reminded This Isn't for You If You need every day to look the same You let a client go a day without an update You wait for someone to tell you what's next You're hoping to learn dispatching from scratch on this seat What You Bring 5+ years of HVAC dispatching experie…