Commercial HVAC Dispatcher
ConfidentialCommercial HVAC Dispatcher Versa Mechanical | Baton Rouge, LA Our team is built around accountability, professionalism, and respect. We hold high standards, support one another, and take pride in delivering exceptional work for our customers. Be part of a company that appreciates you and rewards your work. We are looking for an experienced Commercial HVAC Dispatcher to support our service technicians and customers. Work Hours: Monday to Friday | 8:00am to 5:00pm Pay: $30.00 to $40.00 per hour + performance-based bonuses Benefits: Medical, DentalVision Insurance Company-Paid Life Insurance Company-Paid Short-TermLong-Term Disability 401(k) with Company Match 2 Weeks (80 hours) Paid Vacation that accrues with years of service Paid Holidays 3 Paid Sick Days Quarterly Team Events featuring BBQ, crawfish boils, and great food What You Will Be Doing: Answering incoming calls Receiving service requests via incoming calls, emails and account managers Dispatching commercial Service Technicians Scheduling routine/ annual maintenance Responsible for building small quotes for technicians Close out calls with technicians after service calls - insure invoices are closed out properly and material are allocated correctly Time allocated and time spent on jobs is correct on invoices and time card Order parts as needed Warranty registration Daily work in ServiceTitian What We Are Looking For: Commercial HVAC Dispatching experience Experience with ServiceTitian, Field Edge, in-house pro, or similar dispatching software High attention to detail Advanced customer service skills Basic accounting or AR experience is ideal