Commercial Contracts Lawyer

About the role Alida is serving enterprise customers across North America, Europe and Asia-Pacific, including financial services, retail and travel brands. Our contracts move at the pace of our sales cycle, so this role is about giving clear, practical answers quickly and protecting Alida's interests without slowing deals down. We're looking for a Commercial Contracts Lawyer on a 20-month fixed-term contract. You will own Alida's day-to-day commercial contracting: you will be the first point of contact for contract questions from Sales and Customer Success, and you will review and negotiate our customer, vendor and partner agreements. You will report to the CFO, with support from part-time senior commercial and privacy and AI specialists. The role begins with a structured handover from the lawyer going on leave and ends with a handover back. Job Responsibilities: Contract review and negotiation Review, redline and negotiate the full range of commercial agreements: MSAs and SaaS subscription agreements, order forms and SOWs, NDAs, amendments and renewals, and partner, reseller and referral agreements Work on both Alida's paper and customer paper: large enterprise customers, particularly banks and other financial institutions, often insist on their own templates, so you will map them back to Alida's positions and find workable fallbacks Negotiate the AI and data terms that sit in the commercial agreement itself: restrictions on use of customer data to train or improve models, customer approval or notice rights over AI functionality, AI disclosure commitments, allow-listed AI subprocessors, and the licence-scope and territory limits that go with them Handle regulated-customer requirements as they appear in contracts, such as financial services outsourcing and third-party risk terms (for example DORA in the EU, HIPAA in the US), audit rights, business continuity, subcontracting and exit provisions, working with Security and Compliance on the operational commitments Negotiate directly with customer and vendor legal and procurement teams on routine and moderately complex terms, communicating Alida's positions clearly and constructively; escalate material deviations to the senior contract lawyer or the CFO Maintain and improve our contract templates, negotiation playbooks, fallback positions and approval workflows, and track the deviations we accept so the templates improve over time Coordinate with our Deal Desk team on contract execution and ensuring compliance with our standard contracting and revenue recognition practices Contract questions and deal support Act as the first point of contact for day-to-day contract questions: what a clause means, whether a customer request is acceptable, what our standard position is, and when to escalate Join deal reviews and renewal discussions to advise on commercial terms, auto-renewals, price increases, termination rights, liability and indemnities Support Sales and CS through enterprise procurement: the legal and contractual sections of RFPs, supplier onboarding forms, and legal questions in customer due diligence, coordinating with Security on security questionnaires Portfolio and change management Run contract reviews across the existing customer base when Alida launches or changes a product capability: identify which agreements restrict it, summarise the blockers for the business, and prepare and negotiate the amendments, consents or notices needed to clear them, including non-English amendments with support from external counsel Handle first-line contract disputes and escalations: breach and termination notices, service-level and service-credit claims, and customer complaints under existing agreements, instructing and managing external counsel w needed Vendor, procurement and other commercial matters Support procurement and vendor management: review vendor, supplier and subprocessor contracts, professional services engagement letters and SaaS terms, and work with Security on third-party …

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