Clinical Trial Scheduler - Clinical Experience Preferred – Onsite, Nashville TN
Vanderbilt HealthDiscover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Organization: VICC- Clinical Trials 130 Job Summary: The Clinical Trial Scheduler is responsible for coordinating and managing patient appointments for ongoing clinical research studies. This role ensures that all visits, scans, and procedures are scheduled accurately, efficiently, and in accordance with study protocols. The scheduler serves as a key point of contact for patients, nurses, and clinical teams, helping to maintain smooth workflow and timely study operations. Hours: Monday - Friday, 8:00am - 5:00pm CST . Preferred Skills & Experience Strong Multitasking Ability Demonstrated capability to manage multiple tasks, patients, and scheduling priorities simultaneously in a fast‑paced environment. Technical Proficiency Comfortable navigating multiple computer systems, applications, and screens at once; adaptable to new technologies and workflows. Scheduling Expertise Experience coordinating patient appointments, procedures, and provider schedules, ideally within a clinical or hospital setting. Ability to Prioritize Urgent Requests Skilled at identifying high‑priority or time‑sensitive needs and adjusting schedules quickly and efficiently. Experience in a Clinical Environment Background working in healthcare, outpatient clinics, hospital departments, or similar patient‑focused settings. Clinical Team Scheduling Experience Prior experience supporting clinical staff (nurses, providers, research teams) with appointment coordination and workflow management. EPIC Scheduling Experience Proficient in using EPIC for scheduling, appointment management, and patient communication. Patient-Facing Experience Strong customer‑service skills with a background in interacting directly with patients, either in person or by phone. PSS (Patient Services Specialist) Experience Previous work in a PSS or similar administrative patient‑support role. Clinical Trials Experience Familiarity with research workflows, protocol‑driven scheduling, and coordinating visits for clinical study participants. KEY RESPONSIBILITIES Performs a variety of administrative support which may include scheduling, booking travel, expense processing and purchasing. Compiles, coordinate and assist in the collection, processing and submission of data. Prepares reports and other documentation as requested by area. Creates and maintains accurate documents and records. The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES Data Verification (Novice): The ability to verify data in an accurate manner. Clerical/Administrative (Novice): Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing. Calendar Maintenance (Novice): The ability to prioritize…