Clinical Supply Chain Site Lead
Telix Pharmaceuticals (Americas)Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be suppo
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rting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases.
See Yourself at Telix
The Clinical Supply Chain Site Lead serves as the primary operational liaison between clinical trial sites, suppliers, distribution partners, and internal stakeholders for late-stage and Phase III studies. The role owns site-level supply chain communication and escalations, leads the resolution of operational issues such as delayed shipments, temperature excursions, chain-of-custody discrepancies, product receipt issues, and dose scheduling impacts, and drives root-cause analysis, corrective actions, and continuous improvement to support uninterrupted patient treatment.
Key Accountabilities:
• Serve as the primary clinical supply chain contact and escalation lead for late-stage and Phase III clinical trial sites, building strong site relationships and making sure issues are documented, communicated, and followed through to closure.
• Manage site-level communications on investigational product deliveries, shipment status, dose scheduling, product receipt, and supply continuity to support uninterrupted patient treatment.
• Coordinate cross-functional resolution with Quality, Clinical Operations, Logistics, Manufacturing, and external partners for temperature excursions, shipment deviations, product complaints, and other events affecting patient dosing or study execution.
• Lead issue management with clinical sites: assess root causes, implement corrective actions, and partner with Logistics to track distribution disruptions and CAPAs to closure.
• Collect, trend, and assess site feedback, satisfaction concerns, and recurring operational issues to find opportunities for continuous improvement.
• Present site feedback, operational performance metrics, escalations, risks, mitigation plans, and lessons learned to study teams and leadership.
• Identify and implement process improvements that improve supply reliability, service levels, cost-effectiveness, and site satisfaction, and contribute to clinical supply chain strategy.
• Ensure supply chain activities comply with applicable regulations, GMP, GDP, company policies, and study-specific requirements, and maintain accurate documentation, issue logs, and audit-ready files.
Education and Experience:
• Bachelor’s degree in Supply Chain Management, Business, Life Sciences, or a related field required; equivalent combination of education and relevant experience will be considered.
• Minimum of 5 years of experience in pharmaceutical, biotechnology, clinical research, or healthcare supply chain operations.
• Minimum of 3 years of experience managing clinical supply chain activities required, preferably supporting global clinical trials and late-stage development programs.
• Demonstrated knowledge of clinical supply chain processes, including forecasting, inventory management, manufacturing, distribution, and site support.
• Strong understanding of applicable regulatory requirements, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and global supply chain compliance standards.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining high levels of accuracy and attention to detail.
• Excellent organizational, project management, and problem-solving skills with the ability to proactively identify risks and implement solutions.
• Strong verbal and written communication skills with the ability to effect