Clinical Logistics Dispatcher- Tue- Fri 11am-7:30pm and Sat 7am-3:30pm
UPSBefore you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market. Position Overview We are seeking a detail-oriented Clinical Logistics Dispatcher to manage time-critical, temperature-sensitive pharmaceutical and biological shipments across our Chicago network. This is a high-speed dispatching role responsible for routing, driver tracking (LSP & Marken drivers), airline tenders (NFO), and active TMS management. Key Responsibilities Driver & Agent Routing: Coordinate and dispatch time-sensitive collections, recoveries, and deliveries with local drivers and Logistics Service Providers (LSPs). Time-Critical & NFO Operations: Execute Next Flight Out (NFO) dispatches—tendering shipments immediately upon collection, monitoring flight status, and coordinating airport recoveries with Import/Export teams. TMS & Data Management: Continuously update our operating system (Maestro) with route legs, real-time driver locations, delay codes, POB/POD details, and Tableau tracking boards. Cold-Chain & Supply Management: Work closely with the packaging team to ensure temperature-conditioning supplies and cold-chain materials are pre-positioned at sites/LSPs prior to collection. Fleet & Driver Oversight: Ensure drivers update milestones via mobile apps (XMaestro), perform periodic fleet vehicle inspections, and manage shift turnover reports. Minimum Qualifications 1+ years of experience in freight, logistics, fleet dispatching, or time-critical transport coordination. Strong proficiency in Transportation Management Systems (TMS), driver-tracking software, or dispatch platforms. Experience with airport recoveries, airline tenders, or Next Flight Out (NFO) logistics is strongly preferred. Excellent communication, multi-tasking, and problem-solving skills in a high-stakes, time-sensitive environment. Compensation & Benefits Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $20.40 per hour to $38.10 per hour. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a …