Clinical Administrative Assistant

About PlaySmart PlaySmart Plus Center for Development Inc. provides evidence-based Applied Behaviour Analysis (ABA) services and developmental support to children and individuals with autism and other developmental needs. Our services include centre-based and home-based intervention, behaviour consultation, social skills groups, community support, and our Inclusive ABA Junior Kindergarten. We are committed to providing high-quality services in a welcoming, inclusive, and professional environment. About the Position We are looking for a reliable, detail-oriented, and highly organized Clinical Administrative Assistant to support the daily operations of our ABA clinic and Junior Kindergarten program. Reporting directly to the Clinical Director, you will assist with client coordination, scheduling, documentation, materials management, and general office operations. The ideal candidate is proactive, works independently, communicates effectively, and takes pride in completing tasks accurately and thoroughly. Key Responsibilities Reception and Client Coordination Welcome clients and families, coordinate arrivals, and maintain an organized, safe waiting area. Respond professionally to phone calls, emails, and general inquiries. Assist with client intakes, appointment coordination, and centre tours. Scheduling and Administrative Support Maintain accurate appointment calendars, client records, and administrative documents. Coordinate scheduling requests and communicate proposed changes for management approval. Assist with invoice preparation, billing records, and administrative reporting. Verify dates, times, service rates, and other information for accuracy. Clinic Organization and Materials Management Prepare and sanitize therapy rooms and maintain organized clinic spaces. Organize and maintain toys, teaching materials, sensory equipment, and office supplies. Conduct daily inventory checks and promptly report missing or damaged items. Prepare teaching materials, visual supports, and other resources neatly and accurately. Quality and Team Support Complete assigned daily and weekly responsibilities independently and efficiently. Review work for accuracy, completeness, and quality before submission. Maintain confidentiality and follow established clinic policies and procedures. Support the Clinical Director and team with administrative projects, meetings, and events. Qualifications At least 1 year of administrative or office coordination experience, preferably in a clinic, childcare, or educational setting. Excellent organizational skills and strong attention to detail. Strong verbal and written English communication skills. Proficiency with Google Workspace (Gmail, Calendar, Docs, and Sheets). Ability to manage multiple responsibilities independently and meet deadlines. Professional, reliable, proactive, and comfortable communicating with families. Ability to follow established procedures and maintain confidential records. Availability to work on-site in Burnaby, including Saturdays. Experience in ABA, autism services, or developmental support programs is an asset but not required. Working Hours and Growth Opportunities This is a part-time position with approximately 15–25 paid hours per week , scheduled across five days between Monday and Saturday. Employees will have Sunday and one additional scheduled day off. Saturday availability is required. There is potential for this position to transition into a full-time role , depending on operational needs, business growth, and employee performance. We are looking for someone who is interested in growing with PlaySmart and contributing to our team over the long term. How to Apply Please submit your resume and a brief cover letter outlining your relevant experience and interest in joining PlaySmart. We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview. Pay: $23.00-$26.00 per hour Expected hours: 15.0 – 25.0 per week Benefits: D…

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