Client Program Director

At Maersk, we’re transforming global supply chains through end-to-end integrated logistics. As a global leader in connecting and simplifying trade, we help businesses move goods seamlessly across ocean, air, landside transportation, and warehousing, all supported by cutting edge technology and an extensive global network. We’re committed to building an inclusive workplace where everyone feels valued, heard, and able to be themselves. Our team members come from a wide range of backgrounds, experiences, and perspectives, and we value the unique strengths each person contributes. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. About the role The Client Program Director is the senior programme leader for the The client account, responsible for connecting customer strategy, operational execution, performance governance and growth. The role partners across The client and Maersk leadership, Commercial, Product, Operations, Technology and Finance to build and execute a joint programme roadmap. The successful candidate will act as a trusted advisor, translate automotive supply chain priorities into actionable plans and lead cross-functional teams through influence. This includes protecting service continuity, strengthening end-to-end visibility, improving customer and internal stakeholder satisfaction, delivering measurable value creation and ensuring a disciplined approach to risk, compliance and programme governance. Experience supporting an automotive OEM, Tier 1 supplier or manufacturing-driven supply chain is strongly preferred. The role requires the ability to operate effectively in a fast-paced environment where supplier performance, production continuity, milestone visibility and timely exception management are business-critical. What We Offer This is an exciting career opportunity to work in a truly international company that makes global trade happen. You will be interacting daily with passionate colleagues around the world, giving you the opportunity to develop your professional skills in a global environment. Through the training and support we provide and learning on the job, you will have the chance to truly take your career all the way. Key Responsibilities Customer Strategy, Partnership and Growth Partner with Client Leadership, the Key Client Director, Commercial and Product teams to develop and deliver the strategic growth plan, programme roadmap and joint customer priorities. Build trusted relationships across the Client and Maersk, engaging confidently with customer service, supply chain, logistics, procurement, manufacturing, project management, technology, finance and senior leadership stakeholders. Understand the customer’s business strategy, manufacturing priorities, supply chain requirements and emerging trends, and translate them into clear programme actions and integrated logistics recommendations. Support Commercial and Product teams with enquiries, customer insight and expertise related to new business opportunities, solution development and additional value creation. Evaluate Maersk products against the customer’s end-to-end supply chain and recommend improvement opportunities and relevant integrated solutions. Ensure the account perspective is communicated to the global Maersk community and that global policies can be implemented appropriately within the customer solution. Operational Governance and Performance Establish, own and improve customer and operational KPIs that align with agreed expectations, manufacturing requirements, supplier performance and end-to-end supply chain visibility. Ensure performance is maintained in a trusted global data set and reported with clear definitions, calculation logic, ownership and corrective actions. Lead regular operational governance calls with regional and global teams, focusing on performance, root causes, risks, decisions and closure of actions. Proactively identify an…

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