Client Account Coordinator

Join the Black Fly Beverage Team! Who We Are At Black Fly Beverage Co., we don’t just make drinks - we craft experiences. As a proudly Canadian, fast-growing producer of spirit-based beverages and a trusted partner in the beverage industry, we’re all about quality, innovation, and teamwork. Our facility features cutting-edge canning, bottling, and injection molding technology - but it’s our people who make us truly exceptional. We’re looking for team players who care about what they do, take pride in their work, and want to grow with a company that’s expanding nationwide and raising the bar for what a great beverage brand can be! Position Summary The Client Account Coordinator is responsible for accurately recording, reconciling, and reporting finished goods production information for Black Fly’s co-manufacturing clients. This role ensures that production, finished goods, materials, yields, waste, shipments, and billing information are accurately reflected in our ERP and reconciled across internal records and client reporting requirements. Primary Duties/Responsibilities Production & Finished Goods Administration Record and reconcile production and finished goods activity in Business Central to ensure system records accurately reflect physical production. Monitor production, finished goods, shipments, and billing information to identify and resolve discrepancies. Track production materials, yields, waste, finished goods on hold, and product destruction, ensuring records are accurate and up to date. Investigate errors, inconsistencies, and missing information and work with internal teams to resolve issues. Client Account Administration & Reporting Maintain accurate production information and reporting requirements for assigned co-manufacturing clients. Prepare and submit client-specific production, yield, waste, and finished goods reports within established timelines. Maintain and update client information across Business Central, SharePoint, client databases, and other systems as required. Communicate with clients regarding production quantities, yields, waste, reconciliations, and other production-related information. Respond to client requests professionally and participate in client meetings and calls as required. Cross-Functional Coordination Work closely with Production, Inventory, Production Planning, Finance, and other departments to ensure accurate and complete production and client information. Maintain organized records and complete recurring reporting and administrative requirements within established timelines. Identify opportunities to improve reporting, reconciliation, and administrative processes. Qualifications Education & Experience High school diploma required; post-secondary education in business, administration, supply chain, inventory management, accounting, or a related field is an asset. Previous experience in an administrative, inventory, production, accounting, or other detail-oriented role. Previous manufacturing experience is an asset but not required. Proficiency with Microsoft Office, particularly Excel, Word, and Outlook. Experience with Microsoft Business Central or another ERP system is an asset. Certifications/Designations/Credentials Food safety and/or GMP training is an asset. Knowledge, Skills & Abilities Strong knowledge of administrative practices, record keeping, and information management. Understanding of production, finished goods, inventory reconciliation, yields, waste, and material consumption. Strong computer skills, including Microsoft Excel, Word, and Outlook; experience with ERP systems such as Microsoft Business Central is an asset. Strong attention to detail, accuracy, organization, and time management. Strong analytical, problem-solving, investigative, and reconciliation skills. Ability to interpret and reconcile information from multiple sources and identify discrepancies or incomplete information. Ability to manage multiple priorities, de…

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