Chemical and Dishmachine Service Technician

Description: About the Position Like working with your hands, figuring out how things work, and solving problems? We're looking for a motivated and dependable Chemical & Dishmachine Service Technician to join our team! In this hands-on role, you'll be the person customers count on to keep their operations running smoothly. From installing equipment and troubleshooting mechanical issues to building relationships with customers, no two days are exactly alike. You'll manage your own territory, work in a variety of environments, and have the opportunity to expand your technical skills along the way. We're looking for someone who takes pride in their work, enjoys a little problem-solving, and understands that great service is about more than fixing equipment. It's about showing up, following through, and being a great teammate. Essential Duties & Responsibilities Install, maintain, and troubleshoot commercial chemical dispensing systems and dishmachines. Perform routine preventative maintenance to keep equipment running smoothly and help prevent unexpected breakdowns. Manage your assigned territory and organize daily service priorities. Respond to customer service calls during business hours and participate in the after-hours/weekend on-call rotation. Accountability & Follow-Through: Take ownership of assigned service responsibilities, ensure tasks are completed or appropriately communicated, and keep management informed of outstanding issues or changes that may affect the day's schedule. Communication & Responsiveness: Respond promptly to service requests and communications from customers, management, and team members. Proactively communicate service delays, schedule changes, and situations that may affect customer service or team coverage. Teamwork & Coordination: Work collaboratively with service technicians, sales representatives, and management to coordinate customer needs, maintain service coverage, and minimize unnecessary delays and overtime. Build positive customer relationships and represent the company with professionalism and a helpful attitude. Our On-Board Values We believe a great team starts with great people. Our On-Board Values guide how we work, support each other, and serve our customers: Hire Smart Respect Use Good Judgment Communication Learn, Learn, Learn Pursue Change Teamwork Ownership Hoopla We encourage people who take initiative, share ideas, help their teammates, and aren't afraid to keep learning. Requirements: What You'll Bring to the Team General mechanical aptitude and an interest in troubleshooting and fixing things. Ability to read and interpret wiring diagrams. Familiarity with smartphones, tablets, and email. Basic math and inventory management skills. Good time management, organization, and communication skills. Ability to work independently, use good judgment, and adapt to changing priorities. A dependable, self-motivated attitude and willingness to learn. A team-first mindset and pride in doing quality work. Minimum Qualifications High school diploma or equivalent. Valid state driver's license with a clean driving record. If assigned a vehicle over 10,001 pounds, a DOT Medical Card must be current and is required before starting. Regular and reliable attendance. Commercial dishmachine, warewashing, laundry, or similar service experience is a plus! Physical Requirements This is an active, hands-on position that involves working with equipment and materials in a variety of customer environments. Frequently lift and carry up to 50 pounds. Regularly stand, walk, reach, and handle tools and equipment. Occasionally climb, balance, stoop, kneel, crouch, or crawl. Regularly use a hand truck to move equipment and materials. Ability to use power tools and safely work in heat or inclement weather. Ability to communicate effectively and apply sound judgment when performing daily tasks. Schedule & Availability Full-time, typically eight-hour shifts. Maintain reliable attendance and adhere to established w…

View the full posting and apply