Change Manager - Finance Back Office

Job Description: What You’ll Do Serve as the OCM representative within the Finance business domain, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle. Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain. Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized. Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process-related feedback, requirements, and identifying risks. Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding). Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint). Collaborate with different change management functional areas to deliver accurate and timely information. Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals. Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users. NOTE: This role requires travel to different plant locations in North America: 50–75% (maximum of 2 consecutive weeks per trip). (External) English Qualifications: Qualifications Bachelor’s degree in Business, IT, Organizational Development, Finance/Accounting, or related field (or equivalent experience). Travel & Visa Requirements: Willingness to travel 50%–75% (maximum of 2 consecutive weeks per trip). For Mexico-Based Roles: Valid Passport and US Visa are required for occasional US travel. Working knowledge or hands-on experience in SAP S/4HANA within the assigned business domain. Experience in stakeholder engagement, process improvement, training delivery, or project coordination. Strong organizational skills to manage multiple streams of information and deliverable dashboards. Domain-Specific Technical Qualifications Domain-Specific Technical Addendum (Placeholder for PO Feedback) Target Business Domain: Finance Target SAP S/4HANA Module(s): SAP FICO (Required). Working knowledge of Finance dependencies/integrations with MM (Materials Management) and SD (Sales & Distribution) is a strong plus. Critical Processes & Transactions: FAGLL03H (GL Line Item Display) VA03 (Display Sales Order) and associated Document Flow activities MB51 (Material Document List) and associated Document Flow activities End-to-End financial analysis, reconciliation, and cross-functional document flow troubleshooting. Ideal Candidate Profile Preference: Business / Operational Background (Plant Controlling / Finance Business Partnering). Strong preference for someone who deeply understands plant financial operations and business concerns; teaching the system is easier than teaching plant finance dynamics. Should be comfortable working with multiple stakeholders – local and global teams Looking for skill in root-cause analysis, troubleshooting, and understanding End-to-End (E2E) financial process flows. Skills That Make You Successful Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve. Training experience & knowledge of adult learning principles for plant and operational environments. Documentation skills & instructional design experience (adhering to branding guidelines and generating high-quality resources in Scribe). Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation). Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audienc…

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