Central Receptionist (9816)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Central Receptionist who wants to make an impact in the lives of others. Purpose and Impact: The Central Receptionist serves as the first point of contact for LSF’s Central Services office, creating a welcoming and professional experience for visitors, employees and community partners. This position manages the front desk, answers a high volume of incoming calls, receives visitors and deliveries and provides administrative support and coordination to the development team. The Receptionist reports directly to the Office Manager. Essential Functions: Central office: Greet visitors, vendors, and community partners in a professional and welcoming manner. Answer and route a high volume of incoming telephone calls. Monitor the front desk and maintain visitor sign-in procedures. Receive, sort, and distribute mail and packages. Coordinate outgoing shipments. Maintain conference room calendars and assist with meeting preparation. Keep reception and common areas clean, organized, and presentable. Assist with office supply inventory and replenishment. Assist departments with administrative projects as requested. Coordinate new program badges and building access procedures. Support meeting setup and basic hospitality needs. Maintain office directories and contact information. Notify staff of visitors and deliveries. Assist with special events and employee activities. Perform other administrative duties as assigned. Development Support: Record charitable contributions and update constituent records within the Development CRM system. Maintain accurate and up-to-date donor and constituent information in the CRM database. Prepare and distribute donation acknowledgment letters in a timely manner. Review and process incoming donations and checks to ensure proper fund allocation and coding. Identify and document donor restrictions and designated gift purposes in accordance with organizational policies. Assist with gift tracking, record management, and donor data integrity efforts. Provide administrative support to the Development team, including processing company mileage reimbursements, procurement card (P-Card) documentation, purchase orders, and Bank of America administrative transactions. Support departmental operations through data entry, filing, document preparation, and general administrative assistance. Maintain confidentiality and accuracy in handling donor information and financial records. Assist with special projects and other duties as assigned in support of Development initiatives. Other duties as assigned. Physical Requirements: Ability to remain in a stationary position (sitting or standing) for extended periods while operating a reception desk. Ability to frequently use hands and fingers for keyboarding, data entry, telephone operation, and other standard office equipment. Ability to communicate effectively in person, by telephone, video conferencing, and in writing. Ability to read, prepare, and review documents, correspondence, schedules, and computer screens with or without reasonable accommodation. Ability to frequently move throughout the office to greet and direct visitors, receive deliveries, distribute mail, and provide general administrative support. Ability to occasionally bend, stoop, reach, and lift or carry office supplies, packages, files, or mail weighing up to 20 pounds. Ability to maintain focus and effectively manage multiple tasks in a fast-paced, customer-service-oriented environment. Primarily performed in a professional office environment with routine exposure to standard office equipment, including computers, telephones, printers, copiers, and scanners. Regular interaction with employees, visitors, vendors, and members of the public in a busy reception area. Frequent interruptions, changing priorities, and moderate noise levels typical of a reception a…

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