CDL Driver Manager
ConfidentialCDL Driver Manager Lead Drivers. Strengthen Teams. Drive Operational Success. At zTrip , the largest taxi transportation company in the United States, our drivers are the foundation of everything we do. We're seeking an experienced and motivated CDL Driver Manager to lead, support, and develop our professional driver team while ensuring safe, efficient, and reliable transportation operations. This is a hands-on leadership role for someone who thrives on building strong relationships, coaching employees to success, and creating a culture of accountability, engagement, and performance. If you're passionate about transportation, workforce development, and helping drivers reach their full potential, we'd love to hear from you. Position Overview As a CDL Driver Manager , you will oversee all aspects of driver management, including recruitment, onboarding, scheduling, coaching, retention, and performance oversight. You'll work closely with dispatch, safety, maintenance, and operations leaders to ensure our drivers have the support and resources needed to succeed. Your success will be measured by driver engagement, retention, operational efficiency, safety performance, and overall team effectiveness. What You'll Do as a CDL Driver Manager: Driver Leadership & Team Development Lead, motivate, and support a team of CDL drivers. Build strong working relationships through regular communication, coaching, and mentorship. Foster a positive work environment focused on professionalism, accountability, and teamwork. Recognize and reward driver achievements and outstanding performance. Address driver concerns promptly and work toward effective solutions. Serve as the primary point of contact for driver support and development. Recruiting & Retention Assist in attracting, interviewing, and hiring qualified CDL drivers. Develop initiatives that improve driver satisfaction and long-term retention. Build relationships within the transportation industry to strengthen recruitment efforts. Support workforce planning and staffing strategies to meet operational demands. Promote zTrip as an employer of choice for transportation professionals. Onboarding & Training Oversee the successful onboarding of newly hired drivers. Coordinate orientation, company training, and compliance requirements. Ensure drivers understand company expectations, policies, and safety procedures. Support ongoing education and professional development opportunities. Help drivers transition successfully into their roles and establish long-term success. Scheduling & Workforce Coordination Manage driver schedules to ensure adequate coverage and operational efficiency. Coordinate time-off requests, shift assignments, and schedule adjustments. Monitor staffing levels and proactively address coverage needs. Work closely with dispatch and operations teams to maximize service reliability. Resolve scheduling conflicts while maintaining service commitments. Performance Management Monitor key driver performance metrics, attendance, and productivity. Conduct regular performance reviews and coaching conversations. Provide constructive feedback and develop improvement plans when needed. Maintain documentation regarding performance, coaching, and employee development. Support initiatives designed to improve service quality and operational results. Safety & Compliance Promote a strong culture of safety throughout the driver workforce. Ensure compliance with DOT regulations, company policies, and transportation standards. Monitor driver qualifications, certifications, and required documentation. Partner with safety teams to address incidents, coaching opportunities, and corrective actions. Reinforce safe driving habits and professional conduct. Operational Collaboration Work closely with dispatch, safety, maintenance, recruiting, and leadership teams. Participate in workforce planning, staffing forecasts, and operational initiatives. Identify opportunities to improve driver performance and operati…