Catering & Gifting Fulfillment Team Lead

Catering & Gifting Fulfillment Lead This role leads our store catering and must be available Monday through Friday with occasional mornings and weekends. The Catering & Gifting Fulfillment Lead is responsible for overseeing the successful execution of both catering and gifting operations, ensuring orders are fulfilled accurately, efficiently, and with exceptional attention to detail. This role leads and supports team members throughout the year, with a strong focus on holiday operations. Key Qualifications Highly organized, thorough, and task-oriented Strong leadership skills with the confidence to coach, train, and develop team members Team player who leads by example and works collaboratively with store leadership and staff Comfortable using computers and technology, including: Email Register entry Printing orders Catering Order Systems Available to work Monday through Friday, with flexibility for mornings and occasional weekends Open availability during November and December, including all holiday periods Key Responsibilities Lead daily catering fulfillment operations to ensure orders are prepared accurately and on time Oversee both Catering and Gifting lines of business during the holiday season Train, coach, and support fulfillment team members throughout the year and during peak holiday periods Maintain high standards of organization, quality, and execution Coordinate order management and communication through company systems Support delivery operations and ensure successful customer experiences Partner with store leadership to drive operational excellence and team success Ideal Candidate The ideal candidate is a dependable leader who thrives in a fast-paced environment, pays close attention to detail, enjoys developing others, and takes ownership of delivering exceptional catering and gifting experiences for our customers. Pay: $13.00 - $18.00 per hour Benefits: Employee discount Application Question(s): Do you have reliable transportation to make occasional deliveries? Are you available Monday through Friday 9-2 with occasional morning and weekend needs? How do you organize your tasks at your current job? Work Location: In person

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