category sourcing manager, Technology/Hardware (Nashville, TN)

Now Brewing - category sourcing manager, technology! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The category sourcing manager, technology is a senior individual contributor and enterprise category leader responsible for setting the vision and commercial direction for a broad portfolio of technology categories, including software, SaaS, cloud-based solutions, maintenance, support, and related technology services, with a primary focus on hardware. The role combines deep technology-category expertise with enterprise leadership in sourcing, negotiation, contracting, supplier governance, and value creation. The individual will serve as an advisor to Starbucks Technology (ST), Finance, Legal, Information Security, Privacy, and other business leaders, translating business priorities into multi-year category strategies that improve cost, agility, resilience, innovation, and risk outcomes. The successful candidate will bring significant experience leading complex, high-value technology categories and negotiating with major hardware manufacturers, and value-added resellers. This role requires the ability to influence senior executives, lead cross-functional teams through ambiguous and high-stakes decisions, shape demand and supplier strategy, and oversee initiatives from market analysis and strategy development through negotiation, contracting, implementation, and ongoing supplier performance management. As a category sourcing manager, technology, you will... Develop, own, and continuously refresh multi-year enterprise category strategies across hardware and related technology services, aligned with business and technology roadmaps. Provide strategic category leadership across a portfolio of complex, high-value spend, establishing priorities, governance, value targets, market intelligence, and executive decision points. Lead the most complex and business-critical sourcing initiatives, including demand shaping, requirements development, competitive events, proposal analysis, supplier selection, negotiations, contracting, transition planning, and implementation. Create and execute negotiation strategies for major technology suppliers, including software publishers, cloud providers, hardware manufacturers, distributors, and value-added resellers, to improve pricing, commercial flexibility, service, and risk allocation. Evaluate and optimize licensing structures, consumption and subscription models, renewals, support terms, total cost of ownership, and commercial benchmarks to deliver sustained enterprise value. Partner with senior leaders across Technology, Finance, Legal, Information Security, Privacy, and the business to challenge requirements, evaluate trade-offs, and align on sourcing and supplier decisions. Build and govern a multi-year value pipeline through competitive sourcing, demand management, supplier consolidation, license and consumption optimization, specification changes, improved terms, and supplier-enabled innovation. Establish executive supplier governance for strategic and critical suppliers, lead business reviews and escalations, monitor contractual commitments and performance, and drive corrective action and continuous improvement. Identify, quantify, and mitigate supplier, commercial, licensing, information-security, privacy, service-continuity, concentration, transition, and renewal risks across the category portfolio. Develop compelling business cases, financial models, category recommendations, and executive-level presentations that enable timely, fact-based decisions. Provide category expertise, negotiation leadership, and coaching to sourcing partners and cross-functional teams, raising capability and consistency across the organization. We'd Love To…

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