Casual Courier

Role Overview: Responsible for courteous and efficient pick-up and delivery of packages on an assigned route, adhering to federal service standards and ensuring customer satisfaction. Key Responsibilities Safely operate vehicles, plan routes for efficiency, and ensure proper security of packages and property. Accurately select, inspect, and report packages, including stop counts and missorts. Provide excellent customer service by answering questions and promoting services. Operate computerized tracking and dispatch systems with accuracy. Handle package loading/unloading, sorting, and scanning as needed. Seek additional business opportunities from current clients and inform sales of leads. Qualifications & Skills High school diploma or equivalent; valid driver’s license with a good record. Experience in customer service preferred; ability to lift up to 70 lbs and maneuver packages up to 150 lbs with equipment. Proficiency in features of service, equipment operation, and computer systems. Strong interpersonal, communication, organizational, and time management skills. Ability to multitask, work under pressure, and provide excellent customer service. Additional Requirements Bilingualism (English and French) preferred. Must pass driver assessment and maintain certifications. Commitment to safety, professionalism, and adhering to regulations.

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