Cashier/Customer Service Representative

Job Summary Join our dynamic team as an Sales Associate, where you will play a vital role in driving sales, delivering exceptional customer service, and managing daily store operations. This energetic position combines leadership responsibilities with hands-on sales activities, ensuring the store runs smoothly while creating a welcoming environment for customers. Your enthusiasm and organizational skills will help motivate the team, optimize inventory management, and contribute to the overall success of our retail operation. Duties Lead and supervise retail sales team members, providing guidance, training, and motivation to achieve sales targets and deliver outstanding customer service Manage daily store operations including opening and closing procedures, cash handling, POS transactions, and ensuring operational compliance Oversee inventory control, stock replenishment, merchandising, and pricing to maximize sales opportunities and maintain store presentation standards Conduct employee orientation sessions, interviews for new hires, and ongoing training to develop team skills and ensure excellent performance Handle customer inquiries with professionalism using effective phone etiquette and communication skills; resolve issues promptly to enhance customer satisfaction Assist with purchasing decisions, budgeting, and sales management strategies to meet business goals Supervise shift management duties such as scheduling staff, managing payroll, overseeing cashiering activities, and ensuring adherence to safety protocols Skills Strong negotiation abilities coupled with excellent communication skills in multiple languages or bilingual proficiency for diverse customer interactions Proven experience in retail management or assistant manager roles with supervising experience in a retail environment Expertise in inventory management, merchandising, pricing strategies, and retail math to optimize store performance Skilled in recruiting, interviewing, employee orientation, training & development to build a high-performing team Knowledge of POS systems, cash handling procedures, bookkeeping, payroll processing, and operational management tools Leadership qualities with the ability to motivate teams while managing time effectively in fast-paced settings Familiarity with wireless sales or grocery store experience is a plus; strong organizational skills are essential for success Join us to be part of a vibrant retail environment where your leadership can make a real difference! We are committed to supporting your professional growth through comprehensive training programs and development opportunities. This paid position offers an exciting chance to develop your management skills while delivering exceptional service that keeps customers coming back. Pay: $14.00 - $16.00 per hour Work Location: In person

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