Cargo Service Representative

Job Summary: The Cargo Service Representative is responsible for supervising entrustment staff in preparing cargo for aircraft loading while ensuring safety through Dangerous Goods inspections and weight confirmations. Duties/Responsibilities: Supervises entrustment company staff to ensure quality assurance is up to specified standards. Coordinates build up of pallets and containers with entrustment company staff in accordance with cargo regulations. Reconfirms final weights of pallets and containers. Oversees inspections by any related agencies such as Customs and Border Patrol, etc. Inputs final weights into database to plan aircraft loading space allotment. Provides customer service for inquiries regarding outbound/inbound shipments. Creates reports and maintains inventory as necessary. Required Knowledge, Skills & Abilities: Excellent English communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite and Google Workspace. Passing of Dangerous Goods (DG) Test. Passing of Training stipulated in the Cargo and Mail Training Manual. Passing of TSA Cargo Security Training. Must be able to obtain airport badge with US Customs clearance Knowledge/Experience of Airlines Cargo Handling flow preferred Education and Experience: High school diploma or equivalent. Physical Requirements: Prolonged periods of walking and standing. Must be able to lift and carry up to 15 pounds. Must be able to travel occasionally. Must be able to work holidays and weekends. Must be able to work in unfavorable temperatures and loud environments. Must be authorized to work in the U.S. (no visa support available) We offer: An open and multi-lingual office atmosphere An opportunity to be part of the exciting global transportation industry A chance to develop professional skills with career growth opportunities Job Type: Full-time Pay: $18.82 - $25.58 per hour Work Location: In person

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