Cannabis Receptionist
Careers in CannabisAnnapolis, MD Full-time share Share link Copy link twitter Twitter facebook Facebook This job requires a resume.Create your engin resume now and stand out when applying for this job and others! Overview As the Front Desk Receptionist at GOLDLEAF, you will be the first point of contact for our patients and guests. Your role will involve managing the front desk operations, ensuring a welcoming and efficient check-in process, and providing exemplary customer service. The ideal candidate will be organized, personable, and capable of thriving in a fast-paced environment with open availability. Key Responsibilities: Greeting and Welcoming: Provide a warm and professional welcome to patients and customers, setting a positive tone for their experience with GOLDLEAF. Check-In Procedures: Utilize multiple computer screens to check in new patients, verify their identity, and ensure compliance with HIPAA regulations. Distribute necessary paperwork and guide patients through the check-in process. Organizational Skills: Manage a variety of tasks simultaneously in a high-traffic environment. Prioritize responsibilities effectively to maintain smooth operations. Attention to Detail: Accurately enter patient information and handle data collection with precision. Communication: Maintain clear and professional communication with both customers and staff, ensuring all interactions are handled with respect and efficiency. Facility Management: Direct guests to appropriate areas, keep the waiting area clean and inviting, and monitor restrooms to ensure they are well-stocked and maintained. Inventory Management: Oversee office supplies by managing inventory, placing orders, receiving shipments, stocking items, and distributing supplies as needed. Additional Tasks: Assist with other administrative and operational tasks as assigned by management, demonstrating flexibility and a proactive approach. Pay range: $20 to $20 per hour Required skills Education: High school diploma or equivalent required. Age: Must be at least 21 years old. Background Check: Successful completion of a criminal background check. Experience: 1-2 years of customer service or sales experience in a fast-paced retail environment. Skills: Positive attitude, strong organizational skills, ability to handle diverse personalities, excellent communication, and interpersonal skills. Attributes: Detail-oriented, flexible, team player with the ability to work efficiently under pressure. Desired skills 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience Previous experience with POS systems Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures Preferred seniority Overall: Entry level (less than 2 years) Cannabis industry: None or higher Related job titles cannabis, dispensary agent, cannabis retail, budtender, dispensary associate, dispensary retail, dispensary advisor, patient care advisor, wellness associate, cannabis pharmacist, medical dispensary associate About GOLDLEAF Our Mission Our goal is to be recognized as the leading dispensary for hospitality and service. Each member of our team is equally important in maintaining this goal and making GOLDLEAF a destination dispensary. Our Concept We bundle the best value and service in the cannabis industry with each experience a guest has at GOLDLEAF. No guest leaves our location less than satisfied, and customer satisfaction is our number one priority. Core Values Customer Service Oriented Being customer service oriented implies that our focus is our guests and patients. We value them over anything else and respond to their needs quickly and efficiently. Education We expect our staff to be educated, so that we may best inform our patients and give them the greatest service achievable. If yo…