Campus Store Associate — Part-Time (Association)
Finger Lakes Community College* This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. * The Part-Time Campus Store Associate supports the Campus Store Manager in the daily operation of the FLCC Campus Store. This position provides hands-on leadership and operational support to ensure a welcoming, efficient, and student-centered retail environment. The Associate will assist with supervising and supporting student and part-time staff, customer service, point-of-sale operations, inventory management, merchandising, store organization, and special events. The position will serve as a key support to the Campus Store Manager and may assume responsibility for daily store operations in the Manager's absence. The position requires flexibility to work a variable part-time schedule, including occasional evenings and weekends during peak periods, Commencement, and campus events. Essential Duties and Responsibilities: Store Operations & Customer Service Assist the Campus Store Manager with the daily operation of the Campus Store. Open and/or close the store, as assigned, and ensure appropriate cash-handling and security procedures are followed. Provide excellent customer service to students, faculty, staff, and visitors. Assist customers with purchases, returns, exchanges, product questions, and general Campus Store needs. Help maintain a clean, organized, welcoming, and accessible retail environment. Identify operational issues and communicate concerns or recommendations to the Campus Store Manager. Serve as the Manager's operational support and provide day-to-day leadership when the Manager is unavailable. \ Passionate about working with children. Staff Support & Supervision Assist the Campus Store Manager with training, directing, and supporting student and part-time employees. Provide guidance to employees regarding customer service, store procedures, point-of-sale processes, and daily responsibilities. Assist with staff scheduling and coverage as directed by the Campus Store Manager. Monitor employee attendance, work assignments, and performance and communicate concerns to the Campus Store Manager. Foster a positive, professional, and customer-focused work environment. Point-of-Sale & Financial Operations Operate the Campus Store point-of-sale system accurately and efficiently. Process sales, returns, exchanges, and other transactions in accordance with established procedures. Assist with daily cash reconciliation and related financial procedures. Follow FLCC Association cash-handling, purchasing, and financial-control policies. Assist with financial or sales reporting as requested by the Campus Store Manager. Identify and report discrepancies or concerns to the Campus Store Manager. Inventory & Merchandising Assist with receiving, organizing, stocking, and displaying merchandise. Help maintain accurate inventory records and assist with periodic inventory counts. Monitor inventory levels and communicate replenishment needs to the Campus Store Manager. Assist with pricing, tagging, merchandising, and seasonal store displays. Help maintain appropriate organization of textbooks, course materials, apparel, supplies, technology, and other Campus Store merchandise. Assist with inventory transfers, returns, and other inventory-related activities as directed. eCampus & Online Store Support Assist students and customers with questions related to online Campus Store orders and pickup processes. Support coordination between the physical Campus Store and eCampus operations as needed. Assist with processing or fulfilling Campus Store pickup orders. Communicate recurring customer concerns or operational issues to the Campus Store Manager. Commencement & Special Events Assist with the ordering, organization, distribution, and return of Commencement regalia. Provide evening and/or weekend support for regalia distribution and other Commencement activities as needed. Assist with Campus Store operations during special events, orientation, athletics…