Call Taker/Dispatcher - Office Assistant

Smith's Towing and Recovery Family owned and operated business has an immediate opening for an office assistant/accounts payable-receivable/payable clerk in our Erlanger facility. Must be able to pass a drug screening and background check. Responsibilities Include but not limited to: Answer customer/vendor questions via inbound phone calls Strive to meet highest level of customer satisfaction by resolving customer/vendor issues in a professional and timely manner Multitasking through multiple systems while interacting with customers/vendor Interfacing with our vendor and customer base Scheduling and dispatching company vehicles to assist customers Promoting our products and services Making outbound calls to our existing customers/vendors Run company errands Cleaning Maintain accurate inventory and records of impounded vehicles Skills and Experience: Excellent Customer Service Skills Strong written, verbal and organization skills Superior time management and prioritization skills Proficiency with navigating through multiple systems Typing skills Computer skills Excellent listening skills Ability to learn quickly, listen, and apply problem solving skills Ability to complete assigned tasks that will require using Microsoft Office (including Excel, Word, and possible Publisher) and QuickBooks This position requires a computer knowledge background as well as attention to detail and the ability to work independently plus multi-tasking skills. Outstanding customer service skills are a must. Ideal candidate will be a self-starter with excellent time management skills. Seeing a task that needs to be done and completing it without being told directly to do so is essential. This position will require you to manage your time without a lot of direct supervision. Monday - Friday 9am-6pm (possible weekends, when needed) Full Time Positions come with Health Benefits, Vacation, and Holiday Pay You can also apply in person at 1495 Dolwick Drive, Erlanger, KY 41018. Job Type: Full-time Salary: $15.00 /hour Benefit Conditions: Waiting period may apply Only full-time employees eligible Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off Schedule: Monday to Friday Day shift Job Type: Full-time Pay: $16.00 per hour Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person

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