CAD order processing Coordinator

CAD Order Processing Coordinator Norcross, GA Full-time | - Starting at $65,000 per year Star Gems is seeking a detail-oriented CAD Order Processing Coordinator to help move custom jewelry orders smoothly from retailer request to our CAD team. This role is a good fit for someone who communicates clearly, is comfortable using computer systems, and can turn detailed order information into clear instructions for jewelry CAD designers. What you’ll do Review incoming custom jewelry requests for complete information, images, measurements, stone details, and design instructions. Enter and organize order details accurately in company systems. Prepare clear, thorough instructions for the CAD team and follow up when information is missing or unclear. Communicate professionally with retailers and internal teams by email, phone, and other digital tools. Track orders through the CAD process and keep relevant parties informed of progress. Review CAD requests for accuracy and consistency before routing them to the appropriate team. Manage multiple requests while meeting deadlines and maintaining careful attention to detail. What we’re looking for Strong computer skills and confidence learning new software and order systems. Excellent written and verbal communication skills. Strong attention to detail, organization, and follow-through. Ability to understand instructions, ask useful questions, and explain information clearly. Comfort managing multiple tasks in a busy environment. Jewelry industry experience or familiarity with custom jewelry and CAD instructions is a plus. CAD design experience is helpful, but this position focuses on order processing and communication rather than creating CAD designs. About the role You’ll work closely with our CAD team and other internal departments to help ensure each project starts with accurate, complete instructions. The right candidate is dependable, organized, and comfortable communicating details clearly so that custom designs can move efficiently through the process. To apply: Please submit your résumé and a brief note describing your computer skills, communication experience, and any jewelry or CAD-related experience. Pay: From $65,000.00 per year Benefits: 401(k) Paid time off Work Location: In person

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