Buyer Installation Services
KnappWHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple. One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions. WHAT YOU GET TO DO The Buyer - Installation Services is responsible for developing, sourcing, and managing KNAPP's network of installation contractors and installation-related suppliers to support successful project execution across North America. This role serves as the primary procurement lead for subcontracted installation services and is accountable for ensuring adequate labor capacity, competitive commercial terms, strong supplier performance, and scalable contractor coverage to support current and future business growth. The Buyer partners closely with Installation Management, Project Management, Operations, Engineering, Legal, Risk Management, and Finance to identify qualified installation partners, negotiate commercial agreements, manage supplier performance, mitigate project execution risks, and support labor planning activities. The position plays a critical role in ensuring projects are delivered safely, on schedule, within budget, and in accordance with customer expectations. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Installation Contractor Network Development Develop, maintain, and expand a qualified network of installation contractors to support project execution requirements throughout North America. Identify, evaluate, qualify, and onboard new installation partners to support business growth, geographic expansion, and labor capacity needs. Maintain contractor qualification records, compliance documentation, insurance requirements, and onboarding processes. Support the development and execution of sourcing strategies for installation services and subcontracted labor. Strategic Sourcing and Commercial Management Lead RFQ and RFP processes for installation labor, materials and related services. Evaluate contractor capabilities, pricing, capacity, and geographic coverage. Negotiate labor rates, commercial terms, service agreements, and project-specific contracts. Drive competitive pricing, cost avoidance, and continuous cost improvement initiatives while maintaining supplier quality and performance. Collaborate with Legal, Risk Management, and Operations on contract development and risk mitigation activities. Labor Capacity Planning Support Partner with Installation Management to forecast labor demand and subcontractor capacity requirements, installation materials such as cables, cable-trays, anchors, .. Monitor contractor utilization, availability, and regional coverage. Identify potential labor shortages and proactively develop mitigation plans. Support long-range labor planning activities aligned with projected business growth. Supplier Performance and Risk Management Establish, maintain, and continuously improve contractor scorecards and key performance indicators. Measure supplier performance in areas including safety, quality, productivity, schedule adherence, responsiveness, and commercial…