Buyer, Indirect Procurement
Caribou CoffeeAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS ! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! Position Overview: The Buyer, Indirect Procurement manages assigned indirect categories—including furniture, fixtures, and equipment (FF&E), smallwares, store supplies, packaging, and services—to ensure reliable supply, competitive total cost, and effective supplier performance. The role executes category sourcing strategies; leads competitive bid, quote, and proposal processes; supports contract negotiations; and coordinates delivery for new store openings, remodels, replacement needs, and ongoing operations. The Buyer owns day-to-day supplier and category execution for assigned indirect categories and partners with Product, Direct Sourcing, Support Operations, Supply Chain, Quality Assurance, Facilities, Real Estate and Construction, Finance, and Legal. The role provides category data and recommendations, coordinates stakeholder requirements, supports business cases and contract development, monitors supplier performance and risk, and drives approved sourcing initiatives through implementation. Core Responsibilities: Supplier, Contract, and Category Management Develop and maintain category strategies and the Indirect Procurement supplier matrix by analyzing market trends, cost drivers (including resin, paper, and freight), supplier capacity, lead-time and continuity risks, regulatory changes, and innovation opportunities. Translate these insights into supplier segmentation, sourcing priorities, and negotiation plans. Plan and execute competitive bid, quote, and proposal processes for assigned categories, including requirements gathering, supplier outreach, bid analysis, supplier evaluation, award recommendations, stakeholder approvals, and implementation planning. Facilitate the contract management process and negotiate new and renewing contracts in partnership with Legal, Finance, and business stakeholders to ensure business continuity, value creation, and successful onboarding of new suppliers. Manage category spend within operating-plan targets and deliver documented value through cost savings and avoidance, rebates, demand management, specification improvements, and total-cost-of-ownership initiatives; maintain accurate savings forecasts and results with Finance. Manage supplier performance using scorecards and service-level measures for cost, quality, fill rate, lead time, responsiveness, and delivery. Lead periodic business reviews and track corrective actions to closure. Contribute category data, supplier insights, cost models, savings opportunities, risk assessments, and ESG considerations to Caribou’s strategic sourcing roadmap and to annual operating and long-range planning. FF&E, smallwares, store supplies, packaging, and services for store system requirements Lead the Indirect Procurement workstream for new store openings (NSOs) across all business channels, ensuring required products, equipment, and services are sourced, delivered, installed, and ready for operation on schedule and within budget. Represent Indirect Procurement on Caribou’s NSO cross-functional team, from requirements and supplier selection through purchasing, installation, startup, and post-opening issue resolution. Onboard new store operator partners to Caribou’s Indirect Procurement model, including establishing new operator-vendor relationships. Proactively prevent or resolve supply, service, capacity, or installation issues to minimize disruption to operators and guests. Support ongoing store and Facilities Team needs, including reple…