POSITION DESCRIPTION
The Buyer acts as the primary client liaison and presale lead for assigned programs. The Buyer negotiates critical program components based on knowledge of client requirements from initial request through contract completion and turnover which includes recommending supplier and destination – both domestic and international options and solutions. The Buyer develops creative, innovative and competitive products and services that increase ITA Group’s value to its customers. The Buyer proactively negotiates prices and contracts and creates preliminary budgets.
The Buyer develops and maintains geographic expertise for the purpose of delivering sales presentations for both new and existing customers. The Buyer acts as subject matter expert as it relates to destinations/hotels/events.
POSITION REQUIREMENTS
- Bachelor’s degree in business or related field.
- Three (3) years of related work experience in a negotiator role or similar position within the hospitality/incentive industry is required.
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint, with additional expertise in leveraging technology platforms such as Salesforce and Cvent.
- Demonstrates a strong understanding of AI-driven tools for data analysis, reporting, and process optimization to enhance efficiency and decision-making.
- Excellent negotiation skills in regards to program design and contracting.
- Vast knowledge of legal terms and conditions as it relates to 3rd party contracts such as hotel, DMC, A/V, etc.
- Ability to build rapport and collaborate with all the Event Solutions team members, internal sales team and internal and external customers.
- Demonstrates exceptional time management, strategic thinking, and problem-solving abilities, with keen attention to detail. Effectively manages and organizes multiple complex projects simultaneously, ensuring tasks are completed efficiently and to a high standard.
- Excels at building relationships and building buy in. A minimum of three (3) years of managing client relationships is required.
- Proven track record of displaying a sense of urgency, sense of ownership and a sense of accountability.
- Proficiency in business communication including written and verbal skills. Technical writing and client presentation experience is required, along with the ability to interact with all levels of management and respond to questions regarding assigned projects and ITA Group’s core competencies.
- Performs superiorly in problem solving and decision-making skills with an emphasis in solution development.
- Ability to learn quickly, be resourceful and conduct daily tasks independently.
- Experience in working with cross-functional teams. Excellent interpersonal skills with the ability to take and facilitate direction within a team environment.
- Ability to travel (as needed), as requested by internal team members to lead presentation and sales efforts.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
ITA Group, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Company.
ABOUT ITA GROUP
ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.
ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.