Business Systems Analyst

Title: Business Systems Analyst Status: Full-time, Exempt Company: Host Terminals, LLC Reports To: Sr. Business Development Analyst Location: Avondale Global Gateway in Avondale, LA Avondale Global Gateway is a 254-acre former shipyard on Mile 108 of the Mississippi River, redeveloped into a multimodal logistics terminal with significant warehousing and storage capabilities. T. Parker Host acquired Avondale in 2018 from Huntington Ingalls Industries and has since reestablished its iconic prominence into a model of ingenuity. Avondale Global Gateway is a historic property with four docks and over one mile of waterfront, uniquely accommodating ships, barges, rail and trucks. This facility offers immediate access to the regional and interstate highway system and is positioned at the interchange of six Class I railroads, creating the ability for cargo to be distributed in all directions. Avondale Global Gateway has become integral to HOST’s continued efforts of shifting the transportation paradigm and rethinking how cargo moves – providing exceptional service and solutions to our customers. The Person: The successful candidate will have the following behaviors and demonstrate the competencies below. Core Principles : All team members must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host. Our people are our greatest assets. Their safety is our top priority. We provide exceptional service. We believe every relationship is important. We are detectives, understanding all activities within our markets. We know today's opportunities are tomorrow's growth. We conduct all business with integrity. We build on our legacy. Position Summary: The Business Systems Analyst will be responsible for ensuring the warehouse management system (WMS) and its integration with our enterprise resource planning (ERP) system operate efficiently and effectively. This on-site position requiring regular presence in both office and warehouse environments to troubleshoot issues, support operations, and implement system improvements where they occur. Occasional flexibility to work remotely may be available for after-hours responsibilities, depending on business and operational needs. The Business Systems Analyst will collaborate with internal teams and external vendors to identify opportunities for system improvements, resolve technical challenges, and support operational efficiency. We are seeking a hands-on, solutions-oriented problem solver who understands warehouse operations and can translate that knowledge into practical system improvements, effective training, and clear documentation. Essential Responsibilities and Duties: Oversee the day-to-day operation and maintenance of the Warehouse Management System (WMS), including system configurations, user accounts, permissions, master data, and routine system checks. Troubleshoot and resolve system errors, failed transactions, and data discrepancies, focusing on identifying root causes and implementing long-term solutions rather than temporary workarounds. Monitor and maintain the integration between the WMS and Enterprise Resource Planning (ERP) system, ensuring accurate and timely data exchanges between both platforms. Identify and investigate failed or delayed transactions, reconcile data discrepancies, and work with internal IT teams or third-party vendors to resolve integration issues. Document business processes, system dependencies, recurring issues, and potential points of failure to support troubleshooting and operational continuity. Serve as the primary point of contact for WMS-related questions, concerns, and technical issues from warehouse and administrative team members. Maintain a hands-on presence in warehouse operations, working directly with team members to observe workflows, troubleshoot issues, and implement practical solutions. Identify recurring system challen…

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