Business Operations Partner

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business. As the Business Operations Partner you will be involved in: Executive & Team Support Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur) Expense management – uploading expenses to D365 Prepare meeting agendas, presentations, and follow-up materials Track action items and support execution of strategic priorities Act as a central point of coordination across internal and external stakeholders D365 Administration & Support Provide support to Project Managers, Directors, and Associate Directors with the setup and administration of projects within D365. Create and manage Purchase Orders (POs) in accordance with company processes and approvals. Process credit notes and support related financial documentation. Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members. Assist users in navigating D365 features and promoting best practices for system utilization. Missing Timesheet and Utilization reporting Finance & Invoicing – occasionally, most Directors are invoicing now Prepare and issue client invoices in a timely and accurate manner HR & People Operations Assist with onboarding and offboarding processes, including documentation and coordination (Capex, New Joiner, Leavers) Coordinate internal communications, team meetings, and engagement initiatives Operations & General Administration Improve and maintain internal processes, tools, and documentation Support ad hoc projects and operational initiatives as needed Event management support Qualifications 5–10 years of experience in an administrative, operations, or coordination role Strong organizational skills with exceptional attention to detail Excellent written and verbal communication skills Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) Experience with invoicing, CRM, or project management tools is an asset Ability to manage multiple priorities and work independently in a fast-paced environment High level of professionalism, discretion, and reliability Attributes for Success Proactive and resourceful with a “get it done” mindset Strong sense of ownership and accountability Collaborative and adaptable team player Comfortable working across different functions (executive, finance, HR, marketing) Additional Information What's in it for you... 100% covered health and dental benefits for you and your dependents (including paramedical services) Healt…

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