Business Operations & Development Assistant

About the Opportunity We're looking for an ambitious, business-minded self-starter to join our small, entrepreneurial team in Hamilton. This is an ideal opportunity for a current business student, recent graduate, or someone eager to gain real-world experience in entrepreneurship, sales, and business operations. We operate with a startup mentality fast-moving, hands-on, and constantly evolving. No two days are quite the same, and we're looking for someone who thrives in that kind of environment. The ideal candidate is a bit of a jack-of-all-trades: highly organized, resourceful, comfortable wearing multiple hats, and equally willing to tackle the big-picture projects and the less glamorous day-to-day tasks that keep a business running. You'll work directly with the business owner and gain firsthand exposure to the realities of entrepreneurship, from business development and customer relationships to e-commerce, logistics, and operations. We're particularly interested in someone who takes initiative, follows through, spots opportunities for improvement, and genuinely enjoys figuring things out. Sales & Business Development Cold calling prospective customers and following up with existing accounts Building and maintaining client relationships Identifying new sales opportunities and potential retail partners Supporting sales outreach, order management, and customer communications Business Operations & Administration Processing orders and coordinating shipments Creating shipping labels and managing logistics Working with e-commerce and business platforms such as Shopify, Amazon Seller Central, NetParcel, and QuickBooks Maintaining organized records, spreadsheets, and business documentation Assisting with basic bookkeeping, invoicing, and expense tracking Monitoring deadlines and following through on outstanding tasks General Startup Support Helping with inventory management, packing orders, and other hands-on tasks as needed Troubleshooting day-to-day operational challenges Supporting new projects and business initiatives Identifying opportunities to improve systems and processes Jumping in wherever an extra set of hands is needed Who We're Looking For You might be a great fit if you: Are currently studying business, commerce, entrepreneurship, marketing, or a related field, or have recently graduated Have some sales experience and are confident speaking with customers over the phone Are comfortable making cold calls and following up without needing constant direction Are highly organized, deadline-driven, and attentive to detail Have a proactive, take-initiative personality and enjoy checking things off a list Learn new software and systems quickly Are comfortable switching between different types of tasks and priorities Have an entrepreneurial mindset and a genuine interest in how small businesses operate Aren't afraid of the less glamorous side of running a business Bonus Points For: Experience with Shopify, Amazon Seller Central, NetParcel, or QuickBooks Bookkeeping or basic accounting knowledge Experience in wholesale, retail, e-commerce, or B2B sales Strong Excel or Google Sheets skills An interest in entrepreneurship or eventually running your own business What You'll Get Out of It This isn't a role where you'll spend your entire day doing one repetitive task. You'll get firsthand exposure to the realities of running a business, with opportunities to develop practical skills in sales, operations, logistics, e-commerce, and business management. You'll work directly with the business owner, gain insight into entrepreneurial decision-making, and have the opportunity to take on more responsibility as you grow into the role. Pay: $20.00 per hour Expected hours: 20.0 per week Benefits: Casual dress Flexible schedule On-site parking Work Location: In person

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