Business Development Specialist – Freight Forwarding & 3PL

About the Role We are a growing logistics company providing comprehensive logistics and supply chain solutions, including international freight forwarding, domestic transportation, 3PL warehousing, order fulfillment, and RMA returns management. We are seeking a motivated and results-driven Business Development Specialist to join our team in Walnut, CA. This position focuses on identifying new business opportunities, developing B2B customers, building long-term client relationships, and expanding our logistics services. The ideal candidate has experience in freight forwarding or logistics business development, strong customer acquisition skills, and the ability to independently identify and pursue new business opportunities. Experience in the 3PL industry, particularly in sales or business development of 3PL services, is highly preferred. Key Responsibilities Identify and develop new B2B business opportunities through cold calling, email outreach, referrals, networking, and other prospecting channels. Promote the company's logistics and supply chain services, including: 1. Ocean Freight (FCL & LCL)； 2. Domestic Trucking & Drayage 3. Customs Clearance & Brokerage Services 4. 3PL Warehousing & Fulfillment 5. RMA & Returns Management Understand customer needs and collaborate with internal teams to provide tailored logistics solutions and competitive quotations. Manage the full sales cycle, from lead generation and prospecting to pricing negotiations and closing deals. Build and maintain strong customer relationships while identifying opportunities for account growth and additional business. Maintain accurate records of customer interactions, sales pipelines, and follow-up activities in CRM systems. Work closely with Operations, Warehouse, and Customer Service teams to ensure smooth onboarding and service delivery for new customers. Achieve individual sales targets and contribute to the company's overall business growth. Qualifications Bilingual in Mandarin Chinese and English is required. Minimum 1 year of experience in Freight Forwarding Sales, Logistics Sales, or Business Development is required. Knowledge of ocean freight, domestic trucking, drayage, customs clearance, or import/export operations. Proven experience in B2B customer prospecting, business development, and closing sales. Experience in 3PL warehousing, fulfillment, or e-commerce logistics sales is highly preferred. Existing customer relationships within import/export, trading, manufacturing, distribution, or e-commerce industries are a plus. Comfortable with cold calling, outbound prospecting, and independently developing new business opportunities. Fluent Mandarin Chinese is required (speaking, reading, and typing). Strong English communication skills. Strong communication, negotiation, and customer relationship management skills. Self-motivated, organized, results-oriented, and able to work independently and as part of a team. Proficiency in Microsoft Office and basic CRM systems. Compensation We offer competitive hourly pay plus performance-based sales commissions. Benefits 100% Company-Paid Employee Health Insurance 401(k) Retirement Plan 401(k) Matching 10 Days of Paid Time Off (PTO) Annually 5 Days of Paid Sick Leave Annually 6 Paid Holidays Annually Flexible Spending Account (FSA) Pay: $28.00 - $36.00 per hour Benefits: 401(k) matching Health insurance Paid time off Work Location: In person

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