Business Development Manager - Fleet Service , National Accounts

Overview: Model 1 Commercial Vehicles is looking for an experienced Business Development Manager to drive Service and Parts growth of Key National Accounts and Large Commercial Fleet clients. This role will be responsible for driving relationships with large fleets and key accounts to support the vehicle lifecycle and improve uptime by: Identifying and earning new business opportunities with large regional and national fleets Building tailored service plans designed to improve up-time, increase customer loyalty and drive retail revenue Ensuring customers receive consistent communication and feedback on their requests The ideal candidate combines an inquisitive mindset for new account acquisition with the relationship-management discipline needed to retain and expand large, complex customer relationships in the commercial vehicle fleet space. You will operate as both a strategic seller and an internal director to translate customer needs into operational commitments, making sure those commitments are consistently delivered on. Who is Model 1, formerly known as Creative Bus Sales? Since our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. We did it all by listening to and investing in customers like you—customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges they face today and visionary thinking for what’s next. It’s the strength of our relationships—both with customers and manufacturers—that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge to solution and beyond. Our Core Values : At Model 1, we are committed to living our core values: Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out. Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent. Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully. Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you. Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time. What You Will Gain Competitive benefits, including health insurance, paid holidays, and vacation pay Continuing education to provide you the opportunity to develop your full potential and be a true business partner Access to an expansive network of mentors and networking opportunities Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service Responsibilities: A growing, well-qualified pipeline of national and large fleet prospects, with clear stage-by-stage progress in the CRM Signed service agreements with multi-location or national customers that include documented service plans and agreed pricing Low account churn and high renewal rates among assigned accounts, driven by proactive follow-up rather than reactive fire-fighting Scheduled/future service visits booked ahead of due dates, not after a vehicle is already down Pricing that is consistent across a customer's locations and defensible against corporate margin targets Strong internal relationships with operations and service teams, so commitments made to customers are commitments the business can actually keep Key Responsibilities 1. National Account & New Business Development Prospect and qualify new national accounts and large commercial fleet customers (typically 25+ vehicles…

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