Business Analyst - PRO Experience (1 Year Contract)
Home Depot CanadaPay Range: $60,000 - $90,000 At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us. Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. At The Home Depot, we empower our associates to grow their careers, unlock their potential, and make an impact where it matters most, for our customers, our business, and themselves. Consider the following opportunity and continue to experience what it means to unleash your inner orange. Position Purpose The Business Analyst, Pro Experience supports the growth and continuous improvement of the Pro ecosystem across fulfilment, delivery, assortment, inventory and store enablement. The Analyst combines business analysis, project coordination and operational problem-solving to move initiatives from concept through implementation. Working with internal and external partners, the role identifies opportunities, translates business needs into requirements and processes, supports launches, and resolves issues affecting stores and Pro customers. The role also supports day-to-day Pro operations by analyzing sales, inventory, order and delivery data; coordinating FDC assortment onboarding and exits; developing SOPs, communications and training materials; supporting system testing and rollout readiness; and helping stores navigate orders and fulfilment scenarios. Major Tasks, Responsibilities and Key Accountabilities Project Delivery and Cross-Functional Coordination (approximately 30%) Coordinate strategic and tactical initiatives across Pro Experience, Store Operations, Merchandising, Supply Chain, Inventory Planning and Replenishment, Technology, ecommerce, vendors and field partners. Develop practical workplans with clear owners, milestones, dependencies, risks and decisions required. Maintain momentum through structured follow-up, issue escalation and concise status updates for stakeholders and leadership. Support pilots, launches and process changes from discovery and requirements through testing, implementation and post-launch follow-up. Manage small to medium workstreams independently and contribute to larger cross-functional programs. Analytics, Reporting and Business Insights (approximately 25%) Extract, validate and analyze sales, inventory, assortment, order, fulfilment and delivery data across SKU, store, market and time-period views. Evaluate assortment productivity and support recommendations for article additions, exits, replacements and inventory opportunities. Identify operational trends, exceptions and root causes, and translate findings into clear business implications and recommended actions. Build and maintain recurring and ad hoc reporting, dashboards, trackers and analytical tools that support field and leadership decisions. Use data to support large-order opportunities, inventory planning, delivery performance and continuous improvement. FDC Assortment, Order and Operational Support (approximately 25%) Coordinate FDC article onboarding through established assortment and master-data processes, including article validation, setup dependencies and readiness tracking. Partner with key teams to coordinate FDC assortment changes and inventory movement. Support stores and field teams with Pro orders by reviewing product availability, fulfilment options, substitutions, delivery requirements and order setup considerations. Investigate and help …