Business Analyst, El Paso, Air & Sea
DSVIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Projects / Special Projects / Business Support FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com . DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - El Paso, Paseo Del Este Blv Division: Air & Sea Job Posting Title: Business Analyst, El Paso, Air & Sea - 131769 Time Type: Full Time Business Analyst, El Paso, Air & Sea As a Business Analyst in the Administration Department at DSV, you will be responsible for analyzing administrative processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness. Your role involves gathering and analyzing data, collaborating with stakeholders, and driving continuous improvement initiatives to support the department's objectives. Duties and Responsibilities Collect, compile, and analyze data related to administrative processes, including workflow, resource utilization, and performance metrics. Develop reports, dashboards, and performance indicators to track key administrative metrics and identify trends. Identify opportunities to streamline and optimize administrative processes to improve efficiency, reduce costs, and enhance service quality. Collaborate with departmental managers and stakeholders to implement process improvements and best practices. Work closely with end-users and stakeholders to understand business needs and gather requirements for new systems, tools, or process enhancements. Translate business requirements into functional specifications and user stories for IT development teams. Support the implementation and integration of new systems, tools, or software applications within the administration department. Conduct user acceptance testing (UAT) and provide feedback to ensure systems meet business needs and requirements. Assist in project planning, coordination, and execution for initiatives related to administrative process improvement. Track project milestones, deliverables, and timelines to ensure successful project completion. Communicate with stakeholders at all levels to provide updates on project status, key metrics, and improvement initiatives. Act as a liaison between business users and IT teams to facilitate effective communication and collaboration. Provide training and support to end-users on new systems, tools, or processes implemented within the administration department. Develop training materials, user guides, and documentation to support knowledge transfer and adoption. Educational background / Work experience Bachelor's degree in business administration, management information systems, finance, or a related field. Advanced degree (e.g., MBA) is a plus. Minimum of 3-5 years of experience in business analysis, process improvement, or project management roles, preferably in the transportation and logistics ind…