Business Analyst – D365 Business Central (Manufacturing Sector)
CGICGI is a globally recognized Information Technology services company specializing in digital transformation and cloud solutions. We help our clients modernize their operations, particularly in the manufacturing sector, by delivering robust, secure, and scalable solutions tailored to the demands of modern production and supply chain management. Our team is looking for a Business Analyst (D365 Business Central) specializing in the manufacturing industry, with deep expertise in Manufacturing/MRP modules and advanced knowledge of the Insight Works suite and the Quality Inspector application. In this role, you will play a key part in transforming business processes and optimizing technology solutions. If you enjoy designing integrated, high-performing solutions to optimize plant operations and quality control, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients. Work Mode: Hybrid Location: Montreal or Drummondville Your future duties and responsibilities Analyze manufacturing processes, including production workflows, material requirements planning (MRP/MPS), bill of materials (BOM) and routing management, and shop floor operations Design and configure solutions from the Insight Works suite to optimize shop floor data collection, production time tracking, barcode-based warehouse management (WMS), and inventory counting processes Implement and configure the Quality Inspector application to structure quality checkpoints, receiving inspections, in-process testing, and non-conformance management Model current-state and future-state processes (AS IS / TO BE) to identify bottlenecks, optimize production cycle times, reduce waste, and improve cost accuracy Prepare functional specifications to support the alignment of ISV extensions (add-ons) and work closely with technical teams (AL developers) on client-specific customizations Facilitate design workshops, train key users on Business Central and Insight Works / Quality Inspector modules, and lead change management initiatives on the manufacturing floor Required qualifications to be successful in this role Bachelor’s degree in Industrial Engineering, Logistics, Computer Science, or a related field Minimum 5 years of experience as a Business Analyst or ERP Functional Analyst Proven expertise in Microsoft Dynamics 365 Business Central in a manufacturing environment (production orders, planning, and bill of materials management) Hands-on experience with the Insight Works suite (e.g., Shop Floor Insight, Warehouse Insight) and the Quality Inspector application (or equivalent quality management solutions) Significant experience in manufacturing environments, including Make-to-Order (MTO), Make-to-Stock (MTS), or Engineer-to-Order (ETO) operations Strong understanding of manufacturing challenges, including capacity management (work centers), production scheduling, labor time tracking, and costing methodologies Proficiency in receiving, production tracking, and shipping processes using mobile devices and barcode technologies Strong analytical skills and solid knowledge of quality management concepts, including sampling plans, acceptance criteria, and lot/serial number traceability Ability to collaborate effectively with cross-functional teams, including plant managers, quality controllers, planners, and IT teams Experience configuring planning worksheets (MRP/MPS) and managing warehouse logistics that support production operations Experience integrating real-time shop floor data collection tools into manufacturing environments Excellent ability to write detailed functional specifications Excellent communication skills in French (spoken and written) and functional English Additional Assets Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate Knowledge of or certification in APICS (CPIM, CSCP) CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as s…