Brokerage Coordinator

role accountabilities Execute defined solutions to meet Client expectations Establish and maintain relationships with a North American Network of preferred common carrier partners. Negotiate and coordinate scheduling of Carrier Partners in service of client orders Prepare daily manifest for dock operations Reconcile daily manifests and reports daily, investigating and escalate any issues to account managers for immediate resolution Confirm daily, all orders have been picked up off / delivered too the dock and resolve & communicate any issues using available resources Approve/dispute accessorial charges and invoices Crosstrain all responsibilities to assigned back up Keep current list of all common carrier websites, usernames, passwords and contacts Proactively communicate potential delays and service violations to the appropriate team member. Execute alternative recovery solution when required. Capture & communicate accessorial revenue in real time and update contracts with redirects, waiting time, driver-assists, lumpers, etc. where applicable Ensure the correct internal flow of client paperwork that crosses the ONE For Freight dock daily. Manage all invoices related to carrier partners Manage the ONE Board daily and facilitate how orders move through the ONE For Freight Transportation Solution Roundabout performance measures · On Time Service by order · Contribution Margin by order · Accessorial charges for captured revenue team accountabilities Understand and adhere to all company policies, procedures, best practices, and applicable employment and safety legislation. Always conduct yourself in a professional and ethical manner. Accountable to ensure that coverage is arranged during absence from the office. Diligently communicate any training, equipment, resource, or accommodation needs. Diligently communicate any instances of misconduct or harassment. Attend all company mandated training sessions and complete all training items mandated by company policy and applicable legislation. Keep a clean and tidy workspace. education, skills & attributes required Ontario Secondary School Diploma, or GED Equivalent English Literacy; French Literacy an asset 4-6+ Years’ Experience – Brokerage & Carrier Relations 4-6+ Years’ Experience – Transportation & Logistics Industry: Domestic & Cross Border Trucking Exceptional Oral & Written Communication Skills Detail Oriented Diploma in Supply Chain Management or related field or an industry-related professional designation an asset Working Knowledge of North American Rail Systems & Scheduling; Container Types & Sizes; Freight Dimensions Proficiency in Microsoft Office (Word, Excel, Outlook) and general knowledge of computer and internet-based applications Strong understanding of the geography of Canada & USA required Flexible Availability - Must be able to work in an ‘on-call’ environment for short periods (i.e. occasional ‘on-call’ status, late shifts, emergency response management, department coverage, as required by the Senior Leadership Team) Strong time management skills required Ability to work both independently and in a team environment Job Types: Full-time, Permanent Pay: $48,000.00 per year Experience: brokerage: 3 years (preferred) Logistics: 3 years (preferred) Work Location: In person

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