BPO Production Planning BU Americas

The BPO Production Planning, BU America serves as the business owner for production planning processes across the APS and SAP S/4HANA landscape. This role bridges Supply Chain, Manufacturing, and Information Technology to drive planning excellence, operational performance, and system adoption. The position is responsible for improving end-to-end planning processes, supporting APS implementation an
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d optimization, and ensuring planning decisions deliver measurable business results in customer service, inventory, capacity utilization, productivity, and schedule reliability.
Essential Duties/Responsibilities:
Business Process Ownership
• Own and continuously improve end-to-end production planning processes across APS and SAP S/4HANA environments.
• Establish and maintain planning standards, governance, workflows, and business rules.
• Drive process consistency while accommodating legitimate operational requirements across manufacturing sites.
Planning Systems & Optimization
• Support deployment, stabilization, and continuous enhancement of Advanced Planning and Scheduling (APS) solutions.
• Partner with business and IT teams to define requirements, testing strategies, integrations, and process improvements.
• Ensure planning systems accurately reflect manufacturing constraints, capacities, resources, and business priorities.
Operational Excellence
• Analyze planning performance and identify opportunities to improve service levels, inventory performance, production schedules, and resource utilization.
• Lead root-cause analysis and implement corrective actions to address recurring planning issues.
• Reduce manual processes, improve data quality, and increase planning efficiency.
Analytics & Decision Support
• Develop and maintain planning metrics, reports, and dashboards to support operational decision-making.
• Monitor key performance indicators including schedule attainment, inventory levels, material availability, capacity utilization, lead times, and planning stability.
• Translate data insights into actionable recommendations for business leaders.
Change Management & Training
• Develop user documentation, process guides, and training materials.
• Provide training and coaching to planners, schedulers, and business users.
• Drive system adoption and continuous improvement through effective stakeholder engagement.
Project Leadership
• Lead or participate in production planning, SAP S/4HANA, APS, and operational improvement initiatives.
• Coordinate activities across Supply Chain, Manufacturing, IT, and external implementation partners.
• Manage project deliverables, risks, actions, and business readiness activities.
• Other duties as assigned.
Required Qualifications:
• Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, Information Systems, or related field, or equivalent combination of education and experience.
• Minimum 7 years of experience in production planning, supply chain management, and business process ownership within a manufacturing environment.
• Strong knowledge of production planning, MRP, capacity planning, scheduling, inventory management, and manufacturing operations.
• Experience supporting SAP S/4HANA production planning or related supply chain processes.
• Demonstrated ability to translate business requirements into process improvements and system solutions.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Proficiency in Microsoft Excel and business intelligence/reporting tools.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
Preferred Qualifications:
• Experience implementing or supporting Advanced Planning and Scheduling (APS) solutions.
• Experience integrating planning applications with SAP S/4HANA.
• Experience supporting multi-site manufacturing operations.
• Knowledge of Power BI, Power Query, or similar analytics platforms.
• Lean, Six Sigma, APICS/ASCM CPIM, CSCP, or SA

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