Bookstore Operations Assistant

Overview

The Westminster Bookstore is looking to hire a detail and process-oriented person who is passionate about the role of books in the life and health of the church and family. The Bookstore Operations Assistant will report to the Associate Director of Customer Experience and will assist with the maintenance and execution of daily operations for the bookstore as well as Storyglory Kids, a book fair initiative in partnership with the bookstore.

Duties and Responsibilities

• Process Bookstore returns, mail, other shipments, and provide books for seminary requests at the WTS campus
• Work with various other team members as needed in order to assist Bookstore processes
• Attend bookstore team meetings (Remotely through zoom)
• Provide operational service for Storyglory Kids, including but not limited to…

-Packing, receiving, ordering, and organizing book fair supplies and shipments at the WTS campus.

-Assisting with the creation and improvement of Storyglory supplies processes

Qualifications

• Familiarity with Westminster Bookstore’s resources
• Bachelor’s or Associate’s degree; candidates with seminary education preferred
• Demonstrated ability to work efficiently and meet deadlines
• Demonstrated ability to provide a high level of service to others

Skills

• Strong attention to details
• Highly organized
• Ability to manage priorities
• Creative problem-solver
• Ability to gather and quickly absorb new information
• Excellent written and verbal communication skills
• Eye for process improvement
• Proficient with a Mac or PC
• Familiarity with Airtable and Shopify is a plus, though not required.
• Applicants must be tech-savvy. We rely heavily on software to get our work done. You don’t need to know how to code, but you need to know your way around a computer and be able to quickly learn new systems.

Software and Applications Used

• Shopify Plus e-Commerce Platform
• Shopify POS
• Asana Task and Project Management
• Freshdesk Support Management
• Airtable
• Extensiv Order Manager
• Zapier
• Custom-built in-house applications

Working Conditions and Physical Requirements:

• This is an hourly, part-time position, with 5-15 hrs/wk are expected
• This is an on-site position
• Must have a fast, reliable computer that can be used for work. Mac preferred.
• Must be able to lift and move boxes up to 90 lbs 

This is intended to be an accurate presentation of this position. There may be duties and accountabilities that will be presented to an incumbent of this position that are not included in this position description. Position descriptions are subject to on-going changes so as to ensure the organization operates effectively.

Westminster Theological Seminary hires only personnel who belong to a Protestant evangelical church and subscribe to Biblical orthodoxy (belief) and orthopraxy (practice). Employees shall affirm their agreement with the historic, trinitarian Christian faith as expressed in the Apostles’ Creed. Otherwise, Westminster Theological Seminary is an equal opportunity employer, dedicated to providing equal employment and advancement opportunities to all individuals, except as specifically allowed by federal and state law, and basing employment decisions on merit, qualifications and training. Westminster Theological Seminary does not discriminate in employment opportunities or practices on the basis of race, color, religion (except as religion is a bona fide occupational qualification), sex, national origin, age, disability or any other classification protected by law.

In accordance with the above paragraph, all employees are required to sign Westminster Theological Seminary's Community Life Policy affirming their commitment to Christian belief and practice as described in the policy.