Bilingual Intermodal Clerk

Job Description Apply now Bilingual Intermodal Clerk Req Id: 956 Job Location: Brampton - ON Business Unit: Operations Highest Level Division: Intermodal Operations Posting Start Date: 9/28/26 Posting End Date: 10/15/2026 11:59 EDT French/English Bilingual Requirement: Yes Please note that new hires in this role may be paid a lower hourly rate during their qualifying period. In addition, CN employees are also eligible to an employee share investment plan (ESIP), Pension, Benefits and other perks. At CN, the careers we offer are meaningful because the work that we do matters. Every day, our team of dedicated railroaders power the North American economy from coast-to-coast-to-coast, with an unwavering commitment to safety and service excellence. If you enjoy hands-on tasks, working outdoors, and have a safety-first mindset, a career in railway operations might be right for you. With fresh challenges, paid training, and a host of great benefits - a career at CN means work that makes a true difference in the lives of people. Join us today and get your career moving! Job Summary The Intermodal Clerk is responsible for various tasks associated with intermodal operational activities and works directly with Port Operators, Port Managers, and several other departments. The role supports ingate and outgate transactions at CN's intermodal yards via gate software. Moreover, the position performs customer service duties that include assisting drivers, phone calls, and email responses as well as provides train journals to ensure that train crews have the proper documentation to travel safely and efficiently across the network. Main Responsibilities Provide transactional service requirements to Operations Validate and perform ramping for Ports and Terminals Resolve and answer complex waybill and Electronic Data Interchange (EDI) problems or inquires from various parties Formulate office procedures Working Conditions The role has Standard working conditions in an office environment with a regular workweek from Monday to Friday The role requires being available on-call 24/7 to respond to critical incidences Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress Experience n/a Education/Certification/Designation Qualified OSM Ramper* Training in Service Reliability Strategies (SRS) and procedures* Certified under "Transportation of Dangerous Goods regulation" (Level 2 - TO4202)* Completed the self-instruction module on the handling of dangerous goods* Competencies We Care About Each Other We Strive for Excellence We Succeed Together We Lead Responsibly Technical Skills/Knowledge Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), Automated Gate System (AGS) and Systems, Applications and Products (SAP) Must be proficient in typing, operate a computer terminal, and common office equipment Knowledge of transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments, including protection of all aspects of shipment movement information, Canada and the United States Customs reporting, and revenue protection requirements* Knowledge of Waybill system including Data Warehouse, email, OASIS, and SRS* Knowledge of the Electronic Commerce industry standards Fluently bilingual both written and verbal (English and French) Navigate efficiently through EDI viewer Work without constant and direct supervision Make informed and timely decisions Display a customer-centric attitude Any experience/education/skills/knowledge for these above would be considered as an asset Additional Information (If Any) The incumbent receives 2 months on-the-job training without formal classroom training.This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement. About CN CN is a premium railroad that sustainably generates value for our customers, shareholders…

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