Bilingual HR and Office Manager
ConfidentialHR & Office Manager Position Summary We are seeking an experienced and detail-oriented HR & Office Manager to oversee daily human resources functions and office operations. This role is responsible for payroll administration, employee benefits, 401(k) coordination, HR compliance, employee relations, and maintaining an organized and efficient workplace. The ideal candidate will have a strong understanding of California employment laws, hands-on experience managing HR processes, and the ability to independently address workplace issues while supporting management and employees. This position will also oversee general office administration and provide occasional support to the logistics team as needed. Bilingual proficiency in Mandarin and English is preferred. Key Responsibilities Human Resources & Employee Relations Oversee daily HR operations, including recruitment coordination, onboarding, offboarding, and employee records management. Serve as the primary point of contact for employee questions, workplace concerns, benefits, and HR policies. Address employee relations matters, workplace conflicts, attendance issues, and disciplinary processes in a professional and confidential manner. Support management with employee performance management, corrective actions, and workplace investigations. Develop, implement, and maintain employee policies, handbooks, and HR procedures. Ensure compliance with applicable federal and California employment laws, including wage and hour regulations, meal and rest breaks, leave requirements, and workplace policies. Payroll & Benefits Administration Manage and process payroll accurately and on time, including timekeeping, overtime, deductions, and payroll adjustments. Administer employee PTO, sick leave, and other leave programs in accordance with company policies and applicable regulations. Oversee employee benefits administration, including medical, dental, vision, and other benefit programs. Coordinate 401(k) plan administration, including employee enrollment, contribution changes, employer contributions, and compliance requirements. Work closely with payroll providers, benefits brokers, and 401(k) administrators to resolve issues and ensure accurate records. Support annual benefits renewals, open enrollment, and required employee communications. Maintain accurate payroll and benefits records and assist with audits and regulatory reporting. Office Management & Administration Oversee daily office operations to ensure an organized, efficient, and professional working environment. Manage office supplies, equipment, facilities maintenance, and vendor relationships. Coordinate office services, repairs, and administrative needs. Establish and maintain office procedures to improve operational efficiency. Support management with internal communications, scheduling, company events, and general administrative matters. Coordinate with warehouse and other departments to address operational and employee-related needs. Ensure workplace safety procedures and office policies are followed. Logistics & Operational Support Provide occasional administrative support to the logistics team as needed. Assist with shipment coordination, documentation, and communication with freight forwarders, warehouses, and carriers. Support tracking and follow-up of inbound and outbound shipments when necessary. Collaborate with internal teams to help resolve routine operational issues. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field preferred. 3–5+ years of experience in human resources administration, with hands-on payroll and employee benefits experience. Strong working knowledge of California and federal employment laws, HR regulations, and workplace compliance requirements. Practical experience administering 401(k) plans, employee benefits, and payroll processes. Experience handling employee relations, workplace conflicts, disciplinary matters, and confidential personnel iss…