Bilingual Dumpster Rental & Trucking Dispatcher

Bilingual Dumpster Rental & Trucking Dispatcher Villa Demolition & Hauling Inc. is looking for a bilingual English/Spanish Dispatcher to coordinate our roll-off dumpster rental operations throughout San Diego County. We are one of the county’s growing, highly rated dumpster rental providers. With more than 40–50 dumpsters often in use at a time, we are expanding our dispatch team and looking for a second dispatcher to help coordinate our busy daily operations. This is an active, fast-paced position where you’ll help keep drivers busy, route trucks efficiently, and make sure customers receive the service and communication they expect. What the Job Is Like Our customers are often working on active construction projects. For example, a contractor may be breaking up concrete on a long driveway and need a dumpster delivered to haul the debris away. They may order one dumpster and request additional dumpsters throughout the day through our online ordering system. The dispatcher monitors those orders, determines which driver and route can best handle each delivery, and coordinates the schedule. Other customers may need to change their payment method, move a dumpster to a different location on their property the next day, or arrange same-day or next-day delivery. The day involves frequent phone calls, online orders, customer updates, and detailed note-taking. You’ll communicate with customers and drivers throughout the day, adjust routes as needed, and help keep our trucks moving efficiently. Our system automatically sends customers text-message updates about their dumpster service, including estimated arrival times, delivery updates, swap confirmations, and pickup notifications. The dispatcher helps ensure orders are scheduled correctly and customers stay informed. We take pride in our customer service and great reviews. We’re looking for someone who enjoys staying organized, solving scheduling challenges, and keeping drivers productive. Responsibilities Schedule and dispatch roll-off dumpster deliveries, pickups, and exchanges. Monitor online orders for same-day and next-day service. Assign orders to drivers and plan efficient truck routes. Coordinate with drivers as schedules and customer needs change. Communicate with customers about delivery schedules, payment changes, and service requests. Record detailed customer and job notes so drivers know exactly where and how to service each location. Help ensure delivery, swap, and pickup updates are accurate. Assist with invoicing, accounts receivable, collections, and general office tasks. Qualifications Fluent in English and Spanish, with strong verbal and written communication skills. Organized, dependable, punctual, and detail-oriented. Comfortable handling frequent calls, online orders, and changing schedules. Able to take clear notes and manage multiple tasks at once. Proficient with Microsoft Office, especially Excel, and Google Workspace. Comfortable learning online ordering and dispatch software. Dispatching, trucking, or customer service experience is preferred. Schedule & Growth Opportunity The workday typically begins at 7:00 AM . This position will start part-time during our slower rainy season, with paid training provided. We anticipate transitioning to a full-time schedule in January as regular business activity returns. Additional hours and overtime may be available during our busy season. The position includes a 90-day probationary period . We are looking for someone who enjoys staying organized, solving scheduling challenges, keeping drivers productive, and being part of a team that takes pride in serving its customers. Pay: From $25.00 per hour Expected hours: 32.0 – 40.0 per week Benefits: Employee discount Flexible schedule Paid time off Work Location: In person

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