Bilingual Dispatcher

Overview We are seeking a dedicated and detail-oriented Dispatcher to join our team. Duties & Responsibility: · Schedule requests for transportation to available vehicles in the most timely, dependable, cost-effective manner possible. · Receive inbound calls from the public & local entities regarding transportation services available & accurately record requests for said transportation. · Exercise professionalism, discretion, & independent judgment in communicating with all contacts. · Maintain effect communication between drivers & other staff regarding safe & efficient operation of transit vehicles. · Act as a customer service agent for the agency. · Continually monitor transit ridership to ensure most efficient utilization of transit service. · Monitor transit system to ensure passengers are picked up & dropped off in a timely manner. · Receive & schedule incoming request from passengers. · Communicate with all customers equally without regard to race, color, national origin, religion, sex, age, or disability & possess an awareness of human needs. · Accurately record sale of bus tickets. · Manage & balance cash drawer. · Abide b all company policies & procedures. · Perform other duties as assigned – driving & scheduling. Pre-employment Requirements & Employment Qualifications: · High school diploma or equivalent · Must be able to work in a fast-paced environment & be able to multi-task. · Must have strong organization & record-keeping ability. · Must have excellent oral & written communications kills. · Must have high degree of customer service skills. · Must promote a positive & enthusiastic image. · Must have the ability to establish & maintain an effective working relationship with the general public as well as other agency employees. · Must keep all agency matters confidential. · Must possess a valid NE driver’s license. · Must pass pre-employment drug screening. · Must pass pre-employment Department of Motor Vehicles Record Check. · Must pass criminal history background check including but not limited to: National Criminal History, National Sex Offender Registry, Social Security Number Verification, statewide criminal history check, Child Protective Services, and the statewide Sex Offender Registry. · Must be able to properly operate the various vehicles in the agency fleet. · Must have comprehensive knowledge of computers & related programs. Pre-employment Requirements & Employment Qualifications: · Must be able to sit for long periods of time at a desk. · Must be able to stoop, bend, kneel, reach overhead, & lift five to 10 pounds. · Must be able to communicate clearly on telephone & two-way radio. · Must be able to type using computer keyboard & mouse & operate phone, copier, two-way radio, & other office equipment. · Must be able to access Transit Office. · 75% of work is accomplished indoors & in air-conditioned or well-ventilated facilities. · Work is accomplished in an office equipped with a telephone, two-way radio, & computer or in a company vehicle. · Sufficient overhead & natural lighting. Task lighting may be provided. · Exposure to generally low noise levels. Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) Paid time off Ability to Commute: Grand Island, NE 68803 (Required) Ability to Relocate: Grand Island, NE 68803: Relocate before starting work (Preferred) Work Location: In person

View the full posting and apply