Bilingual Dispatcher
JSA Contracting, Inc.Communicate and coordinate with field, office, and clients to dispatch crews and schedule work orders. · Please note shift times of 12 PM - 8:30 PM and 9 AM to 5:30 PM · Take orders from customers in order to schedule and dispatch work crews for normal service or emergency repairs. · Duties include utilizing phone and email to take orders, schedule, dispatch work crews, and provide excellent customer service. · Respond positively and resourcefully to customers’ complaints or requests throughout the day. · Enter orders directly into online order management system. · Communicate with customers, vendors, work crews, and office staff on a daily basis to coordinate and maintain work schedule and ensure no details are missed. · Close out requests for the day, give out schedule, ensure no details were missed and the following day is set. · Provide field support as need to follow up with clients and contractors. · Must speak Spanish. Qualifications - Fluent in both English and Spanish - Strong communication skills - Experience in logistics and dispatching - Ability to multitask and prioritize effectively Job Type: Full-time Pay: $16.00 - $20.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person