Bilingual Business Development Manager - FF&E

This role is primarily responsible for driving FF&E revenue growth within a set of dedicated customer verticals assigned to them, with a core focus on integrating FF&E into the existing customer base and increasing adoption across those accounts to maximize sales. Over time, the role will also contribute to broader business growth objectives. The scope and priorities of the role may evolve as the FF&E line of business matures. Job Responsibilities Strategic Account & Project Leadership Own and project-manage strategic FF&E (Furniture, Fixtures & Equipment) initiatives end-to-end, from needs analysis through quotations, order management, and after-sales support. Shape FF&E growth strategy with leadership, translating objectives into client roadmaps, market positioning, and competitive differentiation. Prioritize FF&E opportunities across the portfolio, aligning resources and investments with revenue and margin goals. Conduct discovery meetings and deliver tailored, value-based presentations aligned to client needs. Contribute to FF&E go-to-market strategy, category positioning, pricing, and value proposition development. Act as a strategic advisor to leadership and peers on FF&E account strategy. Supplier Strategy & Segmentation Develop and execute FF&E supplier segmentation strategies based on value, risk, and growth potential. Design supplier engagement frameworks aligned with commercial objectives and risk tolerance. Lead onboarding of FF&E suppliers and manufacturers, ensuring alignment on terms, service levels, and lead times. Partner with sourcing and procurement to evaluate supplier fit and category alignment. Pipeline & Account Growth Generate new FF&E opportunities through outreach, relationships, networking, referrals, and digital channels. Build and manage a qualified FF&E pipeline in CRM with accurate stages and next steps. Execute social media and digital content strategies to attract, nurture, and convert prospects. Partner with marketing on demand-generation and lead-nurturing campaigns. Respond to RFPs/RFIs and coordinate internal stakeholders to deliver competitive proposals. Negotiation, Influence & Project Management Lead contract negotiations and deal structuring, balancing profitability, client value, and long-term partnerships. Influence senior stakeholders on deal terms, scope, specifications, and delivery timelines. Project-manage strategic FF&E opportunities, coordinating contributors, milestones, and issue resolution. Prepare and issue quotations, coordinating revisions, approvals, and sign-offs. Map stakeholders and decision-makers within target accounts to navigate complex sales cycles. Identify upsell and cross-sell opportunities to grow revenue and share of wallet. Cross-Functional Collaboration & Reporting Collaborate with marketing, design, operations, and finance on proposals, pricing, invoicing, deposits, and client materials. Provide revenue forecasts, pipeline reviews, and funnel-conversion metrics tied to KPIs. Maintain CRM accuracy and sales operations discipline to support territory and account planning. Track win/loss trends, churn risks, and competitor activity to refine strategy. Represent Aramark at industry events, trade shows, and professional associations. Stay current on market intelligence, product trends, and competitor offerings. Qualifications Core Experience 6-8 years of combined experience across account management and procurement, ideally within FF&E, furniture, facilities, or a related B2B services environment. Bilingual – English & French (written and verbal). Demonstrated success in lead generation and building pipeline independently within the FF&E space. Proven ability to manage a full sales cycle from prospecting through contract close on FF&E programs. Strategic & Supplier Expertise Demonstrated experience shaping account or category strategy within FF&E, including segmentation, positioning, and long-range planning. Experience developing supplier segmentation fr…

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