B2B Supplier Enablement, Manager of Merchant Services - Remote Eligible

B2B Supplier Enablement, Manager of Merchant Services - Remote Eligible Level: Manager, Individual Contributor About Business Cards & Payments (BC&P) Build the Future: At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together. We're relentlessly curious. We ask the hard questions. We make space for the best ideas to win. Because that's how we create impact we can be proud of. About the Team & Role Capital One’s Business Cards & Payments Supplier Enablement Team powers modern payment solutions and maximizes card adoption across complex enterprise ecosystems. Following Capital One’s acquisition of Brex, this specialized team housed within Capital One serves as the growth engine driving vendor enablement and spend conversion across the Brex enterprise client portfolio. In this role, you will be a Capital One associate focusing exclusively on Brex clients while operating directly from within the Capital One organization. You will work hand in hand with Brex Enterprise clients and vendors alongside sales and Spend Conversion Teams. You will partner with key Brex executives and client AP and AR managers to create long-term, meaningful relationships to better understand their business and business card needs. You will work with vendors to negotiate card as a beneficial payment vehicle to fund receivables, helping them realize value. As their trusted advisor, you will help optimize rebates and benefits. In this role, you will help Brex clients unlock spend opportunities with their most strategic vendors while simultaneously collaborating with Capital One's internal organization. You will actively interact with the Capital One Supplier Enablement team—including C1 Vendor Outreach, Analytics, Sales, Client Success, and Client Development—leveraging Capital One's scale and infrastructure to drive client success. To be successful, the Supplier Enablement Manager will meet clients and vendors at various stages of their card program and build an approach that helps them realize the value of their program. Travel up to 25% - 50% travel to client sites. Job Responsibilities : Work with teams such as analytics, vendor outreach, sales, client success and client development to identify leads to convert non accepting vendors to accepting vendors Be knowledgeable about Brex clients and industry verticals; understand purchasing and receivables needs and behavior of businesses and stakeholder personas (for example: Accounts Payables, Accounts Receivable, Procurement, Treasury, and Finance) Expert knowledge of credit card industry pricing and ability to influence clients behavior Deep understanding of merchant acquiring business, how vendors process cards, and financial considerations of price to value including cash flow, DSO (Days Sales Outstanding), and WACC (Weighted Average Cost of Capital) elements Knowledge of vendors ERP systems and gateways to assist Brex clients in utilizing card for payment Be a trusted advisor by building positive relationships, handling client and vendor needs Anticipate and resolve issues, provide solutions to clients and vendors in a timely manner Contact vendors to identify card acceptance and secure payment instructions for clients The Candidate : Will work well in a newly formed team that is scaling, including contributing to defining well managed processes to support scalability Able to build relationships and influence at Executive and functional levels Possesses strong verbal and written communication skills Hands on experience in card sales, merchant services and client management and the ability to deliver a superior customer and vendor experience Cr…

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