Automotive Parts Technician

About Us Fuller Collision Group is a family of I-CAR Gold Class certified collision repair centers serving Central Massachusetts, including Fuller's Collision Center in Auburn. We take pride in returning every vehicle to pre-accident condition, and we refer to our team members as stakeholders because every person here has a real stake in the quality of our work and the experience our customers receive. Position Summary We are looking for an organized, detail-driven Parts Technician to keep our repairs moving. You'll own the flow of parts from estimate to installation: ordering the right parts, checking them in accurately, resolving errors and returns quickly, and making sure technicians have what they need when they need it. In a collision shop, parts accuracy drives cycle time, and this role plays a direct part in getting vehicles back to our customers on schedule. Key Responsibilities Ordering & Vendor Coordination Order OEM, aftermarket, and recycled parts from approved estimates and supplements using the shop management system and parts ordering platforms. Verify part numbers, pricing, and availability with vendors; track back-orders and communicate expected arrival dates. Build and maintain strong working relationships with dealer and vendor partners. Receiving & Staging Receive, inspect, and check in all incoming parts against the repair order, confirming correct part, quantity, and condition. Identify damaged, incorrect, or missing parts immediately and arrange replacements. Stage parts by repair order on parts carts or in designated areas so technicians can begin work without delay. Returns, Credits & Records Process returns, cores, and credits promptly and reconcile vendor invoices and credit memos. Keep parts records accurate and up to date in the shop management system. Communicate parts status and issues to the estimator, Shop Foreman, and production team. Shop Support Keep the parts room and receiving area clean, organized, and safe. Pick up or deliver parts as needed using a company or personal vehicle. Follow all safety procedures and PPE requirements. Qualifications Required 1+ years of experience in automotive parts, collision repair, or a dealership parts department. Working knowledge of vehicle components and the ability to read and interpret repair estimates and part numbers. Strong organizational skills and accuracy in data entry and recordkeeping. Basic computer skills and comfort learning new software. Valid Massachusetts driver's license with an acceptable driving record. Preferred Parts experience in a collision repair facility. Familiarity with CCC ONE or similar shop management systems and online parts ordering platforms. Knowledge of OEM vs. aftermarket vs. recycled parts and insurer parts requirements. Physical Requirements & Work Environment Work is performed in the parts room and an active collision repair shop with exposure to noise and dust; required PPE is provided. The role requires standing, walking, bending, and reaching for extended periods, and the ability to regularly lift up to 50 lbs. and handle large or awkward parts such as bumpers, hoods, and doors with assistance as needed. Reasonable accommodations will be considered in accordance with applicable law. What We Offer Competitive hourly pay, paid weekly Health insurance (company pays half of the premium; eligible after 90 days) Dental, vision, and supplemental insurance options 401(k) with company match up to 5% after one year 7 paid holidays plus your birthday off Paid vacation and paid sick time Training and a clear growth path into collision repair Fuller Collision Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal or Massachusetts law. Successful candidates must be authorized…

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